I knew what I needed and didn’t want to take time off work to sit in an uncomfortable doctor’s office or MedCenter. For $50 (about what I would have paid for my copay and lab fee, not even counting the time spent waiting to be seen), I got exactly what I needed.
It did take about 3 hours to get my prescription, but honestly, it probably would have taken that long (or longer) to go the traditional route. I was able to do everything right from my desk, which was so much more convenient and comfortable.
Highly recommend! It was cost-effective and saved me the time and hassle of going in person. My only complaint is all the upselling during checkout. Also, make sure you check your messages and complete everything required for your order to be processed.
DB
Disco B.
Super quick and convenient
Super quick and convenient. I completed the online questionnaire, and a clinician reviewed my symptoms and sent a prescription for my UTI directly to my pharmacy without requiring a phone or video appointment. The prescription was sent very quickly, literally within 20 minutes (I did pay for expedited processing). I was worried about delays after reading other reviews after placing my order haha but all good. I’m in New Jersey.
LI
Lisa
The best
The best ! Quick to call back and when I asked about my prescription, I received prompt help by leaving a text to the number they provided. I will always use them if they stay the way my experience has been.
JA
Jasmine
A life saver company
I had a really great experience with this company. I got a rather inconvenient UTI two days before I was supposed to go on a trip and was very worried I would not be able to get antibiotics in time. I filled out the information required on the site and it took them only thirty minutes to send the prescription to my pharmacy. I then picked it up once the pharmacy opened and was on my way with a week's worth of antibiotics, all in the same morning. I also paid the extra ten dollars for priority service, not sure if that had an impact. Overall though, I am extremely happy with this website. It is very simple to use and the customer service agents are very kind. It's rather unfortunate that other people have had bad experiences with them but I think it really depends on what state you live in. Here in Arizona, the process is fast and easy.
TC
Tracey C.
Great service
Great service, legit and fast. I did pay for half hour service and it took 2 hours but still so thankful for them. I recommend over and over and they are communicative and helpful.
SB
Sara B.
Excellent experience
Excellent experience. Price was way cheaper than Urgi care. Had my order prescribed a little over an hour after submitting questionnaire and had my prescription in hand within 2.5 hours of first contacting them.
TR
Tara R.
Flawless service! Highly recommend!
I was very surprised to see the negative reviews for this service as my experience was flawless! In reading the reviews though, it does seem that certain states may have rules that make utilizing the service more difficult and if you have complex health issues, they may end up not being able to help through this tele health service. But my experience living in New York and having a straightforward UTI, could not have gone better! It is the holidays and flu season so the last thing I wanted to do was go sit in urgent care surrounded by sick people or try to wait to see if I could get an appointment with my GP. Using this service, I had my meds within an hour and was on my way to feeling better super fast. They do offer a bunch of different optional things at checkout like yeast infection prevention, urine tests, nausea meds, probiotics and more. I didn't find this to be annoying or inconvenient and was actually grateful to be able to receive some additional meds to make my treatment even better. I also feel the cost was extremely reasonable for the convenience of not having to drive to urgent care, wait for who knows how long to be seen, paying the copay, and risking getting sick from others with contagious conditions during the height of a bad flu season. I openly cannot speak to their customer service quality as I had no issues with anything and did not need to interact with customer service. In a nutshell, I would highly recommend using this service if you need fast, reliable and convenient treatment of a UTI. Thank you, TreatMyUTI!! You saved the holidays for me!
DJ
Dawn Jacob B.
I could not be happier with my service
I could not be happier with my service. Filled out my online paperwork, checked my email for updates. Had to fill out 1 more paper. 2 hours right on the dot, my prescription was called into my pharmacy.