Gabriel
Deeply Disappointed by the Response and Attitude Toward Trademark Protection
Update: After my previous review and continued efforts to clarify matters, Traxsource took the extreme step of requesting the removal of all associated labels—including Seve17een and Paradise Circus Music—from their platform, despite these labels having no involvement in the original dispute. This action was taken without any communication with the myself or managers of those labels and without regard for the dozens of artists affected. This confirms that Traxsource's response to legitimate legal concerns is not based on resolving the matter fairly but rather silencing those who assert their rights. Their actions punished uninvolved collaborators and undermined months of creative work, artist planning, and label development. I was hoping they werent going so far, I no longer recommend this platform to anyone serious about protecting their work, contracts, or legal standing. Trust is not given blindly—it is earned. And in this case, thoroughly lost. Original Review: As a long-time music professional and owner of a legally established and trademarked label, I was deeply disappointed by my experience with Traxsource. Despite approaching them with legitimate intellectual property concerns, supported by verifiable documentation, the response I received was dismissive and unprofessional. I reached out in good faith, warning that their platform was hosting copyrighted and trademarked material without authorization. My intent was never to threaten, but to inform them of their liability as a hosting platform should the issue remain unresolved. In the end, the infringing content was removed—yet Traxsource chose to penalize me for raising the issue in the first place. They refused to work with my label, not because of any wrongdoing on my part, but because I asserted my legal rights. They also cited a review allegedly written by me—something I had no involvement with which was written by someone else—as justification for their decision. This is not the level of professionalism expected from a platform claiming to support independent creators. I provided clear legal ownership records, public transparency, and proof of my affiliation with verified distributors. Instead of addressing this, Traxsource chose avoidance. Their reasoning? That I had previously issued a “threat,” when in reality, I simply informed them of the consequences of continuing to distribute protected content—a legal truth, not a threat. Their own platform policy states that they don’t require exclusivity but recommend inclusion to be eligible for features. Ironically, they excluded my label completely—not due to contract breaches or copyright violations, but due to my insistence on protecting what’s legally mine. I respect any company’s right to determine partnerships. However, reviews reflect experience, and my experience with Traxsource was one of legal dismissal, selective enforcement, and bias. If their future conduct reflects a true commitment to fairness, I remain open to dialogue. Until then, I stand by this review as a factual recount of how they handled the situation.



