Jesus
You're just wasting your time and money!
Their services are terirble and just made me frustrated! Customer service was awful and rude to me as well. they kept giving me answers that didn't solve any of my problems! Not worth the money!
An innovative, custom offsite reservations department that provides true private label hotel voice reservations unlike any other hotel call center.
Travel Outlook (traveloutlook.com) has 46 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 42 reviews with 1 star · Clear filters
Jesus
Their services are terirble and just made me frustrated! Customer service was awful and rude to me as well. they kept giving me answers that didn't solve any of my problems! Not worth the money!
Lamont
These people are awful at their jobs. They messed up my reservations and ruined my dream trip. Their poor attitude meant I had to suffer constantly over my 7-day trip. It was ridiculously stressful. I am never trusting them again. Neither should you. They are mindless people who can mess up simple things.
Zayden B.
The service from Travel Outlook is not too bad. It’s not the best, but it’s at least decent at best. However, the issue I have with dealing with Travel Outlook is that it has horrible customer service. The customer service representatives I’ve talked to were very rude and disrespectful and unable to resolve my problem.
Robt A.
Working remotely doesn't save you from the stress and the management's toxicity. Although you don't have to be with the managers, they still manage to put a ton of pressure on the employees with their unreasonable goals and unreachable targets. I don't think I have ever been as stressed as I am now as an employee of Travel Outlook.
David
My experience with Travel Outlook was beyond unhelpful and downright disappointing. Their staff seemed to discriminate based on client size or budget, giving preference to larger accounts while treating smaller ones like an afterthought. Simple questions were met with vague answers, and any attempt to get meaningful assistance felt like pulling teeth. For a company that claims to prioritize customer service, they utterly failed to deliver.
Regina D.
Every interaction felt like they were doing me a favor, rather than providing a service I paid for! The staff seemed egocentric, more concerned with their image than actually helping me solve any issues. I expected a hospitality-oriented service, but what I got was a cold, dismissive experience that lacked basic-decency. They showed no accountability, just excuses, and a clear unwillingness to make things right. I'll never recommend Travel Outlook to anyone- save yourself the headache.
mark H.
Travel Outlook has very rude customer service representatives. I've encountered multiple issues with the company's services, and I had to contact a representative multiple times. Unfortunately, these people have been nothing but rude and disrespectful. And when I tried to speak to the managers, they were unhelpful and useless.
Sammi S.
Travel Outlook provides mediocre services, but its terrible management also provides poor support to its clients and customers. It's very difficult to coordinate with the company's customer service representative due to repetitive answers that don't solve anything. And the management has never been helpful throughout it all.