TravelonReviews of travelon.world

We have recently been to Lanzorotte for the second time. For rhe first time this year we booked two trips with travel on world. The trips themselves delivered by local companies were great. The experience with travel on world really poor. If you have a problem they will not answer their phone ever. Instead you have to communicate via WhatsApp. Twice no confirmation or ticket recieved then they blame you saying you must have put in the wrong email address which is a lie. They give you little information around pick up locations and you have to do a lot of leg work finding it out yourself. My advice book direct our with one of the local guys like the guy on playa flamingo beech.

I recently made an online reservation for a Mount Teide tour in Tenerife and completed the payment of €88. However, I never received any email confirmation of the booking—no tour details, no contact from the company, nothing beyond an online receipt showing the amount I paid. I attempted to reach out via the contact numbers and email provided, but I received no response whatsoever. As it stands, I’m out €88 with no idea whether the tour is booked, canceled, or even existed in the first place. This experience has been incredibly frustrating and has left me feeling misled and disappointed. I expected at least basic communication or customer service, but I got neither. I would strongly caution others against booking through this provider unless they make serious improvements to their communication and support.