Oleksii V.
Scam
Scam. I was charged 29 USD ( as service fees) without being issued insurance. Who is charging service fees without providing actual service? Insurance cost 10 USD - failed Service fee 29 USD - paid After that, I got four calls asking to make the payment again, lol. P.S. They promised to refund the "service fee." however, I disputed it already
Response from Travelner Insurance AgencyOct 5, 2024
Dear Customer, Warmest greetings from Travelner Insurance. We sincerely apologize for the unpleasant experience you have had. We assure you that we always put our customers' rights first and always want to support them in the best way possible. We have representative offices in many places around the world such as: USA, Canada, Vietnam, Singapore... Moreover, we have successfully served many customers in need of travel insurance services around the world. Our staff has been enthusiastically contacting you to support you in completing the payment, so you can present your problem for support. Or we can refund the amount you have paid. Thank you for using our service and hope to serve you in the future