Charles
Initial impressions
I don't use the App; I use their website. So I won't speak on the user experience for the App. When first making the purchase, I had a few errors pop up. This was concerning; however, my username and password were created, and I was able to log in to the site without issue. More than likely, this was an issue on my side. I have 3-5 extensions in my browser, which sometimes can cause website issues. Moving onto the meat and potatoes, the site itself. Their site has two main features/options. The first option I used was "City Alerts," With this option, I could customize an "Alert" for a specific destination I had in mind. In this case, it was Dublin. Creating the alert was intuitive, and within minutes I had a custom alert created for my Dublin trip. The next option on the site is called "Regional Alerts." This alert focuses on the city and airport you travel out of and searches for deals from that specific airport. You can choose multiple airports for the regional alert as well. For instance, instead of picking Sky Harbor Airport, I can pick All Phoenix Ariports. Like the City Alert, the Regional Alert was intuitive and easy to set up. Within minutes I created an alert that searches for the best deals to multiple destinations. Part of me likes the idea of the Regional Alert better than the City Alert. With the Regional Alert, I can choose a destination like Europe instead of creating multiple City Alerts. This type of alert provides flexibility for my flights. Overall, the user experience has been good, and the site is performing as I would expect. So far, the experience is a 5 star experience. I will update the review in a few months focusing more on the alerts and if they triggered.