TravelationReviews of travelerhelpdesk.com

I hope this helps some of you. If you have been scammed by this company or SmartFares.com, make sure you do not complete the cancellation process. They will charge you and deduct "fees" at an exorbitant rate. File a complaint with Better Business Bureau. I did and it helped. I got a full refund.

Absolute scam. Don't book with these swindlers! They will tell you that you will receive your ticket within 2 hours. Then the next day they tell you the ticket price got more expensive during the booking process and they couldn't issue the ticket. But if you pay a little extra you will have your ticket within 2 hours, guaranteed. Spoiler alert: You won't. Can't believe I fell for this twice. In the end I even got a cheaper fare by calling the airline directly. Waiting for a refund now (supposedly within a week).

Estafaaa nos robaron más 03/06 $167.35 usd 4/06 $98.02 usd 09/06 $111.50 Nadie responde perdí el vuelo por q no pagaron los Tiquetes y nadie responde por los pagos Estafaaaaaa

never buy tickets from them they are scammers! they first offer and sell you tickets at the same price, then after a while they say that the airline canceled the flight and extort you to pay another half of the cost. At the same time, no one will notify you of the changes and they will refuse to return the money to you, speaking arrogantly, they will manipulate and offer a discount just to deceive you again. I returned my money through the bank, but they still have the audacity to write why I made a refund and continue to agree to their fraud!! never deal with this fake company.

Do not book through them. They will lie that they booked the ticket and when you go to airport you will find out it is not booked. Then they will charge you double the price. STAY AWAY!!!!

They are scammers. Out right scamming consumers. I booked a flight on their website, got charged on my credit card, and yet I had to still call them to request for my ticket. Not only did I not have a "seat", I had to pay an extra $1000 for the next flight I can get on. What kind of travel website, lets you book and pay, receive a confirmed payment and yet you still have to call them to request for your ticket? They are scammers. They should not be operating. They are robbing people.

Son unos estafadores , nos cancelaron 2 vuelos sin autorización, quisimos pedir el reembolso y no nos querían devolver de $1330 que costó el pasaje solo nos quisieron reconocer $200...así que la única solución era cambiar la fecha de vuelo pero que teníamos que pagar $545 dólares más . Sinvergüenzas rateros.

I bought a ticket in April, then I requested the e-ticket confirmation. for some reason, the name of one of the passengers was totally different. then I called the airline and they said, I needed to contact the agency. I have been in contact with the agency since then, I have to pay 500 dollars more for the mistake that according to them was my fault, not a glitch in the system. then I requested the e-ticket again because I had to wait 24 hours more. Here I went again to request the e-ticket, and they sent me the e-ticket with a departure from San Francisco on 04/22/2023, instead of Athens on 07/10/2022. They have told me that San Diego is the HQ of this company.... It does not matter if they are in San Diego. I need the e-tickets with the correct information. I called several times to Customer service and tried to get that information through the chat, I asked for a supervisor. and since then agent 88, agent 76, agent 67, agent 89, agent 14, and several others hang up on me. Gustavo, Darlene, Pedro, and two other agents have not been able to send me the e-tickets. Should they pretend for me to be at the airport and say Gustavo told me that that is okay? grrrr. there are no responses from supervisors, or agents. Is someone in this company willing to help?