Travel CompendiumReviews of travelcompendium.com

Response from Travel CompendiumMar 27, 2024

Thank you, Isabel, for your review!  We're thrilled Laura could assist you and will ensure she knows how much her support meant. We're sorry for any frustration and hope you'll still consider us for future trips. We wish you the best from the Travel Compendium Team

Response from Travel CompendiumMar 19, 2024

Dear Simon Thank you for your review! We are overjoyed to hear that you had a great experience.  We appreciate your feedback regarding the timing of updates and trip details. We will take this into consideration and work on providing earlier updates and more detailed information in advance of future trips. Your input is valuable to us, and we strive to improve our services based on customer feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.  Thank you for choosing our service.

Response from Travel CompendiumMar 19, 2024

Dear Ann Thank you for your detailed review! We are pleased to hear that overall, you had a very good experience and enjoyed the hotel and breakfast. We appreciate your feedback regarding the bus information and will consider this to improve our communication with guests in the future. We apologize for any confusion regarding the "fish and chip statement" and will address this internally to ensure clarity for future guests. We are glad to hear that the driver from Evan & Evans was very pleasant, and we will pass along your compliments to them. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future.  Thank you for choosing our service.

Response from Travel CompendiumMar 19, 2024

Dear Stan Thank you for your feedback. We apologize for any confusion regarding the details of the trip, including the pick-up location and show time. We will take this into consideration to ensure better communication in the future. We are glad to hear that you enjoyed the luxurious coach and fabulous show, and we appreciate your understanding. We hope to have the opportunity to provide you with a more seamless experience in the future.  Thank you for choosing our service.

Response from Travel CompendiumMar 18, 2024

Hello Brian, Thank you for your 4-star review! We truly value your feedback and are always eager to hear from our customers. We apologize if the hotel wasn't as close to the pick-up station as you had hoped. However, we ensure all our customers can reach the pick-up point with just a tube ride and no changes.  We'd love the opportunity to organize another trip for you and ensure you have the best hotel experience. Please do let us know when you're ready! All the best, The Travel Compendium Team

Response from Travel CompendiumMar 6, 2024

Hi B from Oakfield CC, Thank you for your 4-star review! We're delighted to hear that you enjoyed your trip and that everything went smoothly. If there's anything you think could be better, please feel free to share - we're always eager to improve and strive for that 5-star experience. We'd love to welcome you back for another amazing deal next time you're planning your holidays! Take care and hope to see you soon! The Travel Compendium Team

Response from Travel CompendiumMar 1, 2024

Dear Robert We are happy to hear that despite a slight mix-up with your original booking, you had a great experience overall! We are glad that everything was resolved to your satisfaction and that you found the hotel, transport, and organization to be good. And we couldn't agree more - the show was absolutely fantastic!  Thank you for sharing your feedback and we hope to welcome you back for more unforgettable experiences in the future!

Response from Travel CompendiumMar 1, 2024

Dear Angela  We are delighted to hear that you enjoyed your stay at our hotel and found our location to be ideal for exploring London's greatest sites on foot. It sounds like you had a wonderful time visiting the attractions in London.We are also pleased to hear that you found the ABBA experience to be well-organised with convenient pick-up and drop-off points.  Thank you for sharing your feedback and we hope to welcome you back for more memorable experiences in the future!