Aon Trip InsuranceReviews of travelclaim.com

I was going to fly out to see a friend in Seattle and enjoy a concert while there. Her mother DIED and the funeral, 1,300 miles away, was the day after I was to arrive. The first denial said since it wasn't my mom, they couldn't refund. When I contacted the BBB, they changed it to, my friend wasn’t named in the policy and it was denied. They have a section talking about travel companion, but she was not considered that even though 1.) she was my lodging, 2.) she was going to be my companion to a concert. So, I was flying out to Seattle from Minnesota and the funeral was in Iowa. This wasn't good enough? I had a letter from the funeral home that said I was in attendance at the funeral. Nope, not good enough.

I filled a claim, they took about a month to reply, and they just declined it... I will NEVER NEVER NEVER NEVER use Aon again. I can only recommend it to my enemies.

Here comes the biggest scam! Don't bother buying from these folks....they do not insure you for anything except for death,,,,, and if I died, I wouldn't need it any way! I tried canceling a flight 10 days in advance and they took 7 days to deny it.... Don't bother....they aren't even courteous about it either, not to mention not speaking or writing English very well. 2 thumbs down for me!

Avoid, avoid, avoid! Pathetic excuse for a travel insurance plan, if I've ever seen one! I had to cancel my family trip to Turkey for business and pleasure, due to the travel ban Turkey imposed in retaliation for our moronic president Trump's travel ban against Turkish citizens. Obviously a circumstance that was totally beyond my control. Even though thankfully Turkish Airlines, the carrier for my flights, was willing to grant a full refund for airfare, if it had been left to Aon, I would have been left without a leg to stand on! Travel bans and arbitrary visa restrictions that make it impossible to complete the trip are not covered under the plan! How ridiculous! Secondly, I thought - crazy me, right? - that if I couldn't make the trip, that I should be entitled to a refund of the cost of the travel plan. Sure enough, no recourse there either. According to the company, you have only a 10 day grace period from the date of the booking to cancel the insurance. So now I'm out about $150 due to the arbitrary policies of this joke of a company. This leaves the question: what is this company good for??

I purchased a cruise with Norwegian to Europe but had to cancel because of medical issue. I was glad i purchased a travel insurance with "CANCEL FOR ANY REASON" written on their front page of their website. What a deceptive tactic! Please read the fine prints. Do not buy from Aon. They will find a way to deny you it diesn't matter what documentation you have. Go with a reputable travel insurance provider.

never ever buy any trip insurance, specially from this company Aon , sucks company, they never will give you anything and will ask you million documentation which you can't collect

I suffer with a severe form of temporal lobe epilepsy and purchased Trip Cancellation Insurance from Aon Affinity when I purchased my ticket from Travelocity. After having my neurologist go out of his way to provide not one but two replies in satisfying the company’s request (including two dictations with signatures, etc.) and dealing with incompetent claims examiners, they still would not reimburse me for the flight. When I tried reaching-out to them directly on their website they would NOT reply at all and I received ABSOLUTELY NO CUSTOMER SERVICE WHATSOEVER !! As a satisfied client, I would have provided positive feedback on the social networks (Google, Yelp!, etc.) Reviews will now reflect my negative experience. By contrast, customer service I’ve dealt with in the past (from companies such as TravelEx Insurance, for example), came through with no hassle whatsoever. And so I figured I'd give Aon some new business which sadly proved to be a mistake !! DO NOT take out Trip Cancellation with Aon Affinity !! Address: 900 Stewart Ave #400, Garden City, NY 11530 Phone: (516) 342-2720