Aon Trip InsuranceReviews of travelclaim.com

My husband has Parkinson's Disease and we booked a trip with Norwegian. About 2 months before the trip my husband experienced a big change in his PD, so much so that I decided to cancel our trip because he would not be able to tolerate it. Our claim was denied due to "pre-existing condition". Well. Parkinson's has intermittent dips and peaks and what happened in the week I canceled was not a symptom he had previously experienced. We sent an MD letter. I spoke directly with the claims examiners a number of times, maybe I was allowed to because I am an RN. I finally asked the background of the claims examiner working on our claim. She proudly stated she had a degree in medical coding. I asked if there were any RNs NP's or MDs that could re-review our claim. "there aren't any"... I want to know how a company making medical claims determinations does not have a single RN or MD on staff. We are out of over $4000 and it is ridiculous. I've read many of these reviews and agree that no one should buy insurance from this company. I am going to call Norwegian. If we all complain to the cruise line, maybe they will fire these scheisters!

Only get one star because that is LOWEST choice. What a waste of money. Purchased thru NORWEGIAN CRUISE LINE --whole completely different mistake. Had to cancel cruise because 1st-flight cancelled due to winter snow storm. NORWEGIAN CRUISE LINE AIR TRAVEL rebooked flight for next day to fly into Atlanta then direct to Dominican Republic to catch cruise the following day. This in 2025. Denied boarding because did not have (not told by NORWEGIAN AIR DIVISION) that QR code-permisison from Dominican Republic to fly into the country. OUT ALMOST $4000.00. AON TRAVEL PROTECTION PLAN A COMPLETE CROCK OF CRAP--$ZERO

I wish that I would have read the reviews to see that they were poor. On March 6th my husband and I traveled from Indianapolis to Chicago to Miami for a cruise. Unfortunately our flight was delayed because of the weather and heavy fog in Chicago. The flight to Miami arrived in at 6 pm, which was too late for us to make our boat. So we decided to cancel. Every since then it has been me jumping through hoops for AON and with very little information given from them. The representatives are not helpful and you cannot get straight answers. DO NOT USE THIS COMPANY

DO NOT BUY THIS TRAVEL INSURANCE. WHATEVER YOU DO, DO NOT BUY THIS THING, ITS A SCAM. IF YOU GIVE MONEY TO THESE PEOPLE, YOU ARE AN IDIOT.

We missed our cruise because of the TSA employees called in sick. It took us over 3 hours to get through security to make our flight. Aon insurance denied our claim. What a terrible and misleading company. Do not purchase travel insurance through this company They are taking your money and running away with it. W

Very disappointed, I took a cruise and was medically disembarked and I was in the critical care unit in Gibraltar UK. Aon did reimburse for lost days on the cruise and for what my health insurance didn't cover, However I explained over and over that I didn't not have any flight expenses because my husband works for an airline. I did have to pay for transportation from Gibraltar UK to the nearest international airport. Aon has refused to reimburse this expensive even though this would have been cheaper than having to reimburse me for airline tickets expensive. Their lack of understanding anything outside their cookie cutter script makes it very difficult to deal with them.

My wife and I planned a cruise to celebrate the end of her cancer treatments. At the time we booked our cruise she was not experiencing the side effects anywhere close to what she was after the treatments were over. On top of that, she tested positive for Covid three weeks prior to the cruise. Her oncologist told her that she should not proceed with the cruise. This was documented and forwarded to AON. Apparently that was not enough. They also told us that she was required to have a Doctor’s Covid test documented, and the home test was not accepted as proof. We are very disappointed with the lack of communication from AON. We sent many documents and received a confirmation of reception. When they did not reply, we called and they said they had not received anything. This happened more than once. If you purchase, you better believe they will do anything possible to get out of refunding as promised. We are so disappointed.

Terrible will give back the money even if you're Dr says you canceled because you can't travel because you have Cancer. Disgusting company so don't travel with CARNIVAL CRUISE LINE.