Aon Trip InsuranceReviews of travelclaim.com

DONT GET THIS INSURANCE. JUST DONT. They will do anything to keep you from getting a refund.

Only giving a 1 star because they would not let me give zero. SCAM. I paid for insurance through hopper to protect my flight. My flight was booked WELL before all of the Corona Virus issues began (October 2019 to be exact). I filed a claim to get my money back as I was forced to cancel my flight because I could not travel to France. They are stating my insurance doesn't cover covid related travel issues....well of course it didn't at the time....this virus didn't even exist at that point. UNREAL. What is insurance even for. DO NOT USE THIS SERVICE>

If I could give AON Insurance a ZERO RATING I would!!!!! As everyone else here has stated this company gives insurance companies the same reputation as a stereotypical used car lot. They offer you something that puts your mind at ease and then when it comes to actually having integrity and delivering a reliable product/service, they fall flat on their face and just take your money. As all other reviewers have stated, I purchased travel insurance for flights for my girlfriend and I to attend a insurance industry business conference taking place on a cruise. Our flights were from CA to FL and occurred right during the onset of the Covid-19 restrictions. The conference was cancelled, the cruise was cancelled and our flights were even cancelled. I received refunds of my money from both my company for the conference, and the cruise line for our cabin. Neither of them did I purchase any cancellation insurance. They just did the honest and respectful thing and refunded my money since I was not receiving what I had originally paid for. The one part that I did purchase insurance on through AON, my flights has there been 0% cooperation and such delayed responses from AON!!! Their customer service is some of the very worst that I have ever experienced. I have provided lots of detailed documentation showing that my trip was cancelled and all of the extenuating circumstances, and have been denied by AON on 3 different occasions. Each taking at least a month for their unempathetic responses to me. I have a good mind to bring legal proceedings against them. From the looks of things I’m sure that there could be some nice class action lawsuit to be done. Anyone out there aware of how to start that process and interested in participating???? BOTTOM LINE IS THAT AON TRAVEL INSURANCE IS AWFUL AND A SCAM TO TAKE YOUR MONEY. IF THEY HAVE OTHER INSURANCE RELATED PRODUCTS STEER CLEAR!!!!!

Like many of the other reviews on here I purchased this travel insurance and due to Covid-19 I had to cancel my trip but apparently a global pandemic doesn't warrant a refund. They obviously don't care about their customers during this time where people and companies are being more understanding and lenient. I will never use this company again.

I bought this travel insurance, and my flights were cancelled, by no fault of my own. I have spent month's waiting on the claim, and cannot get any help! I have not recieved a refund, and if you are willing to spend 30 to 60 minutes on hold you are only given the run around. I will never stop giving bad reviews. Do not buy this insurance!!!!!!!!!!!!

I purchased AON Trip Insurance for a Disneyworld vacation starting 6/27/20. Due to the Covid Pandemic Disney will not open until 7/15 and provided a full refund. I emailed AON for a refund and they would not refund my money. I got the company line that I used their insurance to that point. This is untrue, Disney always gives you a 30 days prior to arrival refund. Plus this is a once in a lifetime pandemic that is hurting all of us. AON wants to be GREEDY now by not refunding people's money under these extream circumstances. Take your busines now and in the future elsewhere. Disney should contract with a new company that shares their values in customer service.

I had to cancel my trip due to covid-19 . All airlines and hotels refunded my money except this non sense insurance. I will not purchase it again or recommended to anyone.

It seems that they don't like to contact you to tell you what is going on. I've written several requests about my claim, hearing absolutely nothing. The only time someone called, it was demeaning - having to prove I was employed full-time, how many years I've been at the employer, sending in copies of my W-2's. No contact from anyone - I think they just hope that you give up and go away and let them keep the money.