Aon Trip InsuranceReviews of travelclaim.com

Wish I would have read the negative reviews of this terrible insurance. A complete ripoff! I uploaded a claim back in July, and then they sent me the same form recently to submit again! I will be notifying Trafalgar of my bad experience, they should no longer offer this insurance.

Aon trip insurance is terrible. Need to find a reputable company to cover your trip. They do not pay when you get sick and miss most of your trip.

I had to cancel a Trafalgar tour in March. Trafalgar came through and reimbursed the cash amount (80%) in July. I thought that was too long but at least I have received it. I was told by Trafalgar and AON travel Insurance I would get the balance in the form with a travel credit. It is now -mid November and still no voucher AON told me my claim was closed on Nov 9 and they sent a detailed email advising when I would get the voucher. No EMAIL! I bought AON insurance as it was offered through Trafalgar. I cannot count how many times I have called and have received different answers. If you buy travel insurance, buy it from someone else.

This is an added review to one that I had posted. AON denied our claim because they do not recognize the COVID test kit we were given by the travel company. Took 4 phone calls and a message to get the refusal letter. Appears they do not mail the letter. Have forwarded everything to the travel company guest relations for their assistance. Also reported them to the Better Business Bureau of New York where this company is located. NEVER USE AON AGAIN.

I wish I listened to the negative reviews... This company is atrocious! do not waste your money or time. It has been almost 6 months since I filed my claim and I really don't think I will ever hear back.

Purchased AON insurance for my daughter's cruise. For medical reasons she canceled cruise. AON has requested and received the MD's medical reports multiple times. Cruise was in May, 2022 and to date Nov. 2022 no response. The US attorney general should shut them down for poor business practices.

We went to Uk in April 2022 and had Aon insurance. We couldn't fly home because of Covid and were stuck for 5 days. When we arrived home, I summitted a claim with all necessary paperwork to them to be processed within first week home. They have not processed our claim and we are still waiting. It has been 6 months, nothing complicated just receipts. I see by some of the reviews that some customer's claims summited after us were processed. I am confused by that because isn't there an order to claims? Why do I keep hearing, please give us 30 days? We are experiencing longer than usual processing times. But someone's claim in July 2022 can be processed?

Same experience as most of these other reviews, you wait for months and all they provide is excuses, after waiting an hour finally got to speak with a supervisor who advised me that the class examiner was waiting for info from our travel provider who Brendan who refunded their portion in three weeks. The trip was canceled for medical reasons and I have provided them with all of the medical documents that they requested, this company shouldn’t be in business seems all they do is scam people. They just hope people will get frustrated and give up on their claims!