Aon Trip InsuranceReviews of travelclaim.com

Complete scam. Will do anything to not honor your policy even though paid in full in good faith . My dying brother in law had a last request to go on a cruise . He was bed ridden and passed away . That’s why we bought the policy . AON refuses to work with us . They actually are blaming Royal Caribbean . NEVER BUY THE INSURANCE POLICY

On September 20, 2021 I purchased a trip with Tauck to go to Yellowstone Park with my wife in September 2023. Beginning in June of 2023 I began to have vision issues. This was blurred vision, dried eye, redness. I visited my Optometrist and was diagnosed with dry eye. As I progressed thru treatments my vision was still blurred. I worried that a trip to Yellowstone with biking, white water rafting, and hiking was not going to be much fun with my condition. I cancelled the trip with Tauck and submitted a claim with AON. Documentation for my claim as well as medical records are attached. AON rejected my claim indicating that I was not disabled for travel. I am not disabled but was vision impaired. The AON agent indicated that having my doctor check the box for disability would get my claim paid. The agent also indicated that this claim would not be shared with the DMV. A claim with a box checked for vision issues and AON wont share that with the DMV. I pursued the claim with AON with no satisfaction. I continued to go to the doctor(s) as my I was still having vision issues. With steroids my vision is improving. I have cloudiness in my eyes and had surgery on my right eye on September 20, 2023. Surgery for me left eye is October 4, 2023. What fun would a trip be to Yellowstone with blurred vision and not able to enjoy biking, rafting, and hiking. I am asking that my travel claim be paid and my travel costs reimbursed.

They are indeed a scam and are aligned with Virgin Voyages, DO NOT USE THEM.

The worst experience ever. I had to cancel my 35th anniversary cruise with Carnival because of reconstructive foot surgery. I submitted my claim complete including necessary medical support information. They denied my claim with some blah,blah,blah about pre-existing condition. How is foot surgery a pre-existing condition? do not do business with them or with Carnival Cruise as they sold me the insurance.

I could not give ZERO and had to give 1 star. I am joining the voices of many who share their frustration of not able to get this company to pay what they promised. My mother was hospitalized the week before her cruise and was discharged on the day of the cruise. However, they were telling me many different excuses to not follow through on the claim despite the fact that I got a note from an APRN at the hospital who provided care and her primary care physician who also cared for her at the hospital. I have found Travel Insurance Ombudsman that could support people who are in such a situation as I am. I plan to reach out to them if this company continues to refuse reimbursing what is promised. If not, I think all the people who are in the similar situation need to go to court with class action suit.

Purchased the travel insurance for a cruise on Royal Carribean my husband had to be hospitalized had surgery's 20 days before departure. Now they will do anything to get out of paying i am appealing a denial at this moment i wish i had read all the previous reviews mostly 1 stars i would never have used them. I gave one star if i could give less i would. they tell me they are reviewing it and reaching out to doctor but i think its smoke and mirrors. i will be on this company constantly till they do what is right

BEWARE!!! This company will rip you off and leave you with the bills! My flight home was cancelled by Air Canada (horrible and will never use again). I was left stranded in a foreign country with no way home…no option offered by the airline. I had purchased Aon’s travel insurance through Globus travel company, so I was not worried. Globus was able to book me on another return flight home for over $800. The insurance I was sold covered delays/illnesses/cancellations etc… After sending Aon multiple proof of my itenerary, receipts etc…they are only comping me $300…of the over $800 I spent! This fraudulent promise of travel insurance is a sham! This company needs to be taken out of business! I implore everyone to please condemn businesses who promote Aon as their travel insurance partner! As much as I love Globus Tours, this experience makes me really not support them either. We as consumers need to take a stand and fight for what is right…out of principle! Yes, I am angry about the over $500 difference…and I still expect that from Aon, but it is also the principle of them lying and cheating consumers from their hard earned money and from a paid service that consumers are not getting!

I had a cancellation because of medical reasons for a family friend for whom I booked and paid for the cruise ship ticket along with my family. We purchased travel protection from AON Affinity via Disney cruise line. My friend submitted the medical certificate and all of the required documents for processing the claim. They rejected the claim just putting one line reason "There is no cancellation penalty was applied to your booking". I paid the full ticket price and they didn't refund me the ticket price. Don't take travel protection plan from this company which is partnered with most of the cruise ships. Get an outside insurance.