Aon Trip InsuranceReviews of travelclaim.com

Don't waste your money on Aon Affinity Travel Insurance My wife got sick on a Norwegian for 11 days and filed a claim when we got back for the doctor expenses and we just received a letter refusing to pay t he claim and said since Medicare won't pay to submit it to any additional health insurance claim # 24WTH06554 I won't buy travel insurance again

**Insurance Claim Denial** I must express my deep disappointment with the investment I made in AON insurance to protect our Disney Cruise. We were scheduled to leave Kansas City for Fort Lauderdale on Tuesday, January 7, to embark on our first Disney Cruise departing Thursday. However, the Midwest was hit with a massive winter storm, dumping 11 inches of snow across much of northeast Kansas. This led to the state issuing an emergency stay-at-home order as all minor and major highways were closed and impassable. The highway we live on, in Leavenworth County, remained closed until Wednesday. Additionally, Kansas City International Airport (MCI) was shut down for several hours, with flights canceled and delayed. It was complete chaos. On top of this, we operate a cattle ranch with 1,000 head of cattle that required immediate attention. Feed roads needed clearing, and waterers had to be opened. Although we had a crew in place to manage the ranch in our absence, the sheer amount of work ahead of them made it highly irresponsible and reckless for us to leave. When we made the difficult decision to cancel our trip—factoring in the impossibility of travel without violating emergency state orders—we felt secure knowing we had purchased travel insurance. Surely, acts of nature were covered under our policy. Unfortunately, we were wrong. After filing a claim, we were shocked to receive a denial. AON Insurance informed us that winter storms, impassable roads, stay-at-home mandates, and threats to our livelihood and business were not covered under our policy. In essence, the only way we could have qualified for reimbursement would have been to blatantly ignore the emergency orders, leave our ranch and family vulnerable, drive in dangerous conditions, and, if we were involved in an accident, obtain a police report. Only under such reckless and life-threatening circumstances would we have been eligible for compensation. I cannot express how irresponsible, dangerous, and callous this policy is. Despite multiple appeals, our claim remains denied. A trip we had saved for—a rare opportunity for our family to travel together, especially as farmers and ranchers—is now entirely unreimbursed. While Disney has graciously offered a 75% credit for a future cruise, had I known this would be the outcome, I would never have paid extra for insurance. I cannot, in good conscience, recommend AON Insurance for anyone’s travel needs. They will simply deny your claim and keep your money. Respectfully, A very brokenhearted mama **Reference #900584553**

We booked a trip down to DisneyWorld. But our flight was canceled because of winter storm Cora hitting our state. Our claimed got denied because for their policy for inclement weather was " the complete cessation of services for at least 6 consecutive hours of the common carrier". So if your flight was canceled but your airline is still operating at the airport, we can't help you. Avoid this company at all cost. SCAM!

My mother is transitioning and a doctors note was sent..now more info is needed!!! Really my MOTHER IS LITERALLY IN THE LAST STAGE OF LIFE!!! How dare you!!!! This company is a SCAM!!! SCAM SCAM SCAM

This travel protection trip insurance was a waste of money! We had to cancel our daughter and son-in-law's cruise reservation due to an unplanned pregancy. Her due date is literally during the cruise, but they won't issue a refund because pregnancy is NOT covered. Be sure to read the fine print before purchasing this "travel protection". We didn't want a future cruise credit that expires soon, we wanted our money back.

I booked and paid in full for a cruise and shortly after discovered I was pregnant. I was going to still go on the cruise although it was dangerously close to the NCL cutoff of 23 weeks. However, I was deemed high risk around 12 weeks and my doctor provided all requested documentation. NCL refunded 25% of the cost but I have been going back and forth with AON about the rest of my money. According to them, they are waiting for medical records but outside of copies of my ultrasounds, I’m not sure what else they want. I continue to ask for a supervisor and am consistently refused saying that a claims adjuster will call me back. I’m frustrated but because my pregnancy is high risk I don’t want to raise my blood pressure. At this point, I’m going to let the attorney that I work for handle it. I’m an AVID traveler and have never had any issues with any other travel insurance company before.

NEVER buy trip insurance from AON. They will take your premium, but they will not pay your claim. I had to make a claim for a relative who ended up unable to take the trip because of illness. AON delayed and delayed for a year, making extraordinary and ridiculous demands, including full medical history from every doctor my relative had seen. We're talking hundreds of pages! They wanted me to fax them all! Plus more excuses and delays after that. Many hours of work on our part... and in the end, AON still refused to pay. If getting too ill to take a long-planned and paid-for trip doesn't qualify for a trip insurance claim, what would? Health insurance companies have a bad reputation, but AON makes those seem saintly in comparison.

Purchased AON travel insurance through Trafalgar for a trip. They are terrible, I had to cancel my trip and they denied, then put me through hoops with documentation and sending me back and forth with Trafalgar. 4 months later they claim they are still reviewing my claim. The airline refunded my money, even the Parking Spot refunded my advance pay parking spot. Avoid at all costs, I would also avoid Trafalgar as a travel tour company they were difficult during this claim and refused to honor their warranty of an equal trip if you had to cancel for any reason. I am in contact with lawyer. True to the bad insurance companies 3D's, Delay, Deni, Defend.