Travel Avion ➫ ♥ ✈Reviews of travelavion.com

If there was a 0 rating i would have given that to them. I believe they are scamming people and needs to be put out of business. This airline is garbage and they are all theives.

This company has 1 star because I could not leave a review otherwise. Their customer service is worse than poor. The agents hang up on you when they can't outwit you. Due to COVID19, my flights were canceled through Finnair through American Airlines. Both airlines would give me the refund but Travel Avion refuses. I have sent countless emails and called. Since I am not far from their US office , a visit might be required. Certainly a call to the Illinois Attorney General is required. DO NOT LET THEM FISH YOU. REQUIRE THAT THEY IDENTIFY THEMSELVES BEFORE BOOKING.

The problem is, you do not know you are dealing with this "company" or "business" until it is too late. They phish and scam online. You THINK you are at a legit airline website but they are in the background gathering your info to contact you and either move/cancel/change your flight and the price goes up. Imagine that! They will not be around much longer I'm sure. In a pandemic environment, there is no one to shut them down. There may be many more victims. We may lose our money, this bogus "agent fee," that they insist you agree to or they'll cancel your flight. You have no control. You just want your flight so you agree. You need to have your bank/credit card help you fight this fraudulent charge. Going through the airline directly is always the best.

DO NOT BOOK THROUGH THEM!! I booked a flight (spirit airlines) with them then decided to cancel it at the last minute.The person I spoke to REASSURED me that I would only get a refund if I was to book with another company, which I did, on the spot. They however NEVER got in touch with the 1st company (spirit) to cancel my flight so it ended up as a no show. When I called again the following week, that same lady told me that she cancelled the flight, which was not true. I ended up paying for the price of 2 tickets.

Needed to add a third party to my reservations. They said (on the recorded line) "we will first re-book new flights then cancel the old flights". Never happened, just added new flights.... then did not pass along return flight changes. F%&&^%$#)ed my return flights.

These criminals booked a flight from Grande Prairie Alberta to Edmonton, off a WEST JET site without letting me know they were actually a different agency,. So a $167.00 west jet flight cost me $345.00 US not Canadian, for flight and baggage, 2 separate charges show up on bank statement, 1 to avionair line, one to west-jet, for baggage, my guy in grande prairie had to pay for baggage again as these puts did not forward the money to west jet, I was on pone with these losers for 2 hours trying have it corrected, the no minds that I talked to, all 3 told me the flight was 345 US from GP to Edmonton,while I was on West-jet site, the flight was still advertised by West-jet for $167.00 Canadian, 2 hours on pone to resolve before flight left,,,,, and zero done by the great pretenders. I will never book through these criminals again. I will walk before i give them the time of day. 100% pure criminals and Zero professionalism exhibited

They dont deserve one star. I dont know how I got redirected to them for a simple spelling error but they charged me 290 for nothing my flight has no record of me paying for this or who they are???? How do I contact them???

No ticket issued!! We booked a plane ticket months in advance. We received a confirmation note, including that our *payment was successful*. The day before the flight, we tried to check-in online, and the airline had no record of us being on the flight. We contacted Travel Avion, and they said that they in fact never booked it, and we should have noticed that they never charged us. Luckily, it was true that they did not charge us. But they also *never notified us*. After receiving an email stating both that the payment was successful and the booking was complete, we presumed all was OK. They *never* followed up to say that they could not find a flight, we only found out the day before when contacting the airline. They refused to find us another flight to resolve the issue. We instead had to find another last-minute flight.