DONT DO IT ** What ever you Nationality **
Here is my very recent experience of using this company in particular. (Feb 26 2025)
Avoid these like the plague.
As a UK citizen, they appeared top of the Google Search list and when in a hurry, what do we do,,,, we get suckered in.
Spent 75 GBP each. And they STILL GOT INFORMATION INCORRECT. Resulting in a faff on for me and my wife. I have eventually managed to discuss the situation with an ETA officer based in Canada. And we had to redo the whole process from scratch again ourselves at the original cost of 4 GBP. They could not comment however admitted this is not the first time this has happened or been reported. Watch this space. If there is such a movement that helps prevent these type of scams then I welcome it. Forgot to mention. Cost of a Visa Direct from Canadian Embassy is only 4 GBP. And we fill in the same questions. (Go figure that one?)
IN SUMMARY - DON'T USE THEM. CANADIAN ESTA EASY ENOUGH WEBSITE' FROM THE CANADIAN EMBASSY OF YOUR OWN COUNTRY,... AND THEY WILL ASK YOU 'EXACTLY SAME QUESTIONS' AND IN SAME ORDER. US ESTA DO THE SAME TOO, AND SO DO INDIAN VISA. PLEASE DO NOT USE.
NB
Norman B.
Scam website set up to look like the real deal…
Scam website set up to look like the real deal. Paid$99 for eta which should cost $7 . will not refund money a bunch of con artists. I should have been more cautious but I did'nt know the cost of an ETA. set up to entrap idiots like me
DF
David F.
charlatans
charlatans. The canada officials should be on top of this. Ididnt authorise 99 dollars it was supposed to be 7 dollars.
SM
Stewart M.
SCAM!
I nearly fell for this scam, but noticed at the point of authorising payment that it was for $99, not $7.
You have to be so careful nowadays with thieves like this around.
JP
J P.
Scam website
Scam website. Charges 10x the Canada $7 cost of an ETA, appears to provide one but it is not the real thing. Lots of authoritative-looking numbers and forms but that’s part of the scam. The site should be closed down.
EB
Erin B.
Beware!
Terrible - this is not a Canadian Government website - they will charge you over 10 times what it costs to obtain an eTA from the Canadian Government. Their website is set up to look as though they are related.
GL
GLOSSY
BEWARE -This is a scam website
BEWARE -This is a scam website, charged me $79 for ETA when it should be $7 on official website. Not expecting any ETA. Reported immediately to my banks fraud dept. This co now has all my personal details, so expecting further fraud attempts. Only realised as my husband was applying at same time and when I complained about the cost said his was only $7 so red flag then went up. I have emailed them to request a refund due to the incorrect transaction fee.
They responded with this info:-
========================================
"info at travel-eta-canada.com
Fri 2024-08-30 1:32 PM
Dear Applicant,
Thank you for your email.
We are an independent venture and it's stated on our site.
Customer Satisfaction is our top most priority.
Now if we talk about the charge (USD 79), it was clearly stated on the payment page (no hidden fee charged).
Your ETA request is currently under processing by the immigration so there is no basis to mislead or misguide you at any stage.
At any time, you can check the status of your application by using the eTA Check Status Tool. To do this, you will need the application number noted above and details from the passport you used to apply for your eTA.
As an independent venture, we prioritize customer satisfaction above all else. Let us explain the rationale behind our pricing for the services we provide:
Comprehensive Service: Our team ensures a seamless and efficient application process. We handle all aspects, from form submission to follow-up.
Customer Support: Our dedicated email support is available throughout the process. Any queries or concerns are promptly addressed.
Regulatory Updates: We keep you informed about any regulatory changes via email. Staying up-to-date is crucial for a successful application.
Emergency Assistance: Our 24-hour assistance ensures peace of mind. In case of unforeseen situations, we’re here to assist.
Privacy and Security: Your data is encrypted and handled with utmost confidentiality. Protecting your privacy is our priority.
While there are direct government platforms that provide eTA at their stipulated fees, our charges reflect the comprehensive, personalized services we offer. Our primary objective is to offer a seamless and hassle-free experience to travellers, ensuring they can focus on their journey rather than administrative intricacies.
If you have any questions or concerns, please do not hesitate to contact us.
Let us know if you require any assistance.
Regards,
Customer Service Dept."
========================================So they are still trying to look legitimate.
They gave me an ETA ref no, which I have given to the Canadian official site advising them of this scam. Why hasn't their website been taken down yet after so many reported frauds?
