My 3 year old GSP has been having skin issues for over a year now. Different meds, supplements, food, Some things made a little difference, most didn't. Tratez has not seemed to make any difference yet, but we are only around 50 days in, and they say to give it a full 90 days. Customer service is awesome!
Response from TRATEZ SupplementsAug 29, 2026
Thank you so much for sharing your honest experience with us 💛🐾 and most importantly, thank you for giving your pup the full opportunity to see if TRATEZ can help.
We know how frustrating it can be when you've already tried different foods, supplements, and other options and still haven't found the right support for your dog. every pup is different, and we really appreciate your patience as you continue through the full 90-day period.
We're so happy to hear our customer service team has been there for you along the way! please don't hesitate to reach out anytime, we're always here to help and would love to hear how your GSP is doing as you continue 💛
– Mo & the TRATEZ team 🐾
DP
Delia P.
TRATEZ supplements and sprays for dogs…
TRATEZ supplements and sprays for dogs were very helpful in getting my doggy back on track with his health. The chews were easy to give, because they must be tasty! The spray for skin and coat was soothing and helped with hot spots and itchiness. I highly recommend giving TRATEZ a try because their products are very effective. Communication about subscriptions, products and options was phenomenal. Customers are given the option to continue, pause or adjust their subscriptions as needed. This is a company that cares about their customers and their pets.
Response from TRATEZ SupplementsAug 29, 2026
Thank you so much for this incredible review 💛🐾 it truly means the world to us to hear that your pup is feeling better and that the chews and spray have been helpful!
We also really appreciate you mentioning your experience with our subscription options. we want every dog parent to have the flexibility they need, whether that means continuing, pausing, or adjusting their order.
Thank you again for trusting us with your doggo’s care and for taking the time to share your experience. sending lots of love to you and your pup! 🐾💛
– Mo & the TRATEZ team 🐾
CO
Constance
The supplements smell so badly my dog would not take it.
While I am sure the supplements help many animals, there is always a few who don't work.
My issue is the smell. My dog simply would not swallow this item. I tried breaking it in small pieces, hiding it in Braunschweiger, crushing it into powder and sprinkling it on his food, pouring bone broth over it, only using a small amount for various times throughout the day. The only thing I did not do was shove it down his throat! He absolutely would find it every single time. And he stopped eating for several days because I kept insisting it would help him. I had to give it up.
When I tried to return and get a refund, I received the same issues many of the negative reviews have received. And while I realize this won't stop their practices, I just need everyone to know I agree with the customer service hogwash. Their 90 day money-back guarantee is simply a way to say no refund. I know I didn't try them for 90 days. I couldn't do it. So obviously they are not going to work. But even after they offered a 50% refund, they did not send it. When I went to PayPal to begin a dispute, I noticed it said I was on automatic renewal. CHECK YOUR ACCOUNTS! I did NOT sign up for automatic renewal. And when I went into the website to cancel, one of the reasons to cancel was labeled "Dog will not take it." So, they know there is an issue. They simply won't accept their responsibility. Good luck, everyone. I'm just grateful I found out about the automatic renewal issue - I would have had to go through the same ridiculous nonsense with the "sorry for the misunderstanding," "we don't want you to feel" blah, blah, blah. ChatGPT stuff, I'm sure.
Response from TRATEZ SupplementsAug 24, 2026
Thank you for taking the time to share this. I’m genuinely sorry that your pup had such a hard time with the chews. You clearly went above and beyond trying to find a way for him to take them, and I completely understand why you eventually had to give up. 💛
Our chews are soft, but we also know that some dogs are incredibly particular about smells and textures. We never want a dog parent to feel like they have to fight with their pup over food.
I’m especially sorry to hear about your experience with the refund and the 50% refund you say was offered but never received. We’d really like the opportunity to look into what happened.
If you could please email us regarding the refund, we’ll make sure we have the correct account information and double-check the status of the partial refund for you. That way, we can review the actual order and make sure you get a clear answer rather than a generic response.
And thank you for bringing up the automatic renewal. We understand why seeing that would be concerning if you didn’t realize a subscription had been selected. We’ll make sure your specific account is reviewed.
We’re a small team, but behind every order is a real dog and a real dog parent, and we never want you to feel like you’re being given “hogwash” instead of getting a straight answer.
– Mo & the TRATEZ team 🐾
MP
Monica P.
It took 3 months.
My pup has been taking the chews for 3 months now. We have started to see a change in her scratching. Her ears are finally starting to heal. Had one problem with damaged product in shipping but they replaced it quickly. Very responsive through email.
Response from TRATEZ SupplementsAug 24, 2026
Thank you so much for sharing this update about your pup! 💛
3 months can feel like a long time when you’re waiting to see a change, so we’re really happy to hear that her scratching is finally starting to settle down and that her ears are healing. 🐾 real progress isn’t always overnight, which is exactly why consistency matters so much.
We’re glad our team was able to get a replacement out quickly and that you found us responsive by email.
Thank you for giving the chews the time and consistency they needed, and for trusting TRATEZ with your sweet girl. here’s to even more happy, comfortable days ahead! 💛
– Mo & the TRATEZ team 🐾
KM
Keri M.
I have a 2 year old English Labrador…
I have a 2 year old English Labrador that was biting his feet scratching his body. He was miserable! I tried other products before Tratez. I never brought him to a vet. The chews on Amazon did not work! He has been on Tratez for 13 days and no longer bites his feet and just occasionally scratches. I am very happy that my dog is feeling better!
Response from TRATEZ SupplementsAug 24, 2026
Thank you so much for sharing your experience! ❤️
We’re thrilled to hear that your English Labrador is feeling so much better after just 13 days on Tratez. 🐶 Seeing those little ones finally get relief and feel comfortable again means everything to us.
Thank you for trusting Tratez and for giving us the opportunity to be part of his journey! 🐾❤️
– Mo & the TRATEZ team 🐾
VW
Victoria W.
I purchased these supplements for my…
I purchased these supplements for my two dogs. Both of them were in in a state of constant scratching and licking, but within a week we noticed it had ceased almost completely.
I have to but 2 containers at a time and money was tight so when it was gone we decided to see if the scratching etc started back up. It did within a week. So I ordered more and in a week they were no longer spending their days in agony.
Bottom line is we will not be going without again. The cost is well worth the relief these supplements provide our fur babies!
Response from TRATEZ SupplementsAug 24, 2026
Awww, this absolutely made our day 🥹💛
We’re so happy to hear your two pups are finally getting some relief and, most importantly, getting back to enjoying their days instead of spending them scratching and licking.
And honestly, we love that you tested it for yourself by stopping when the chews ran out and seeing what happened. when you saw the scratching return and then settle back down after getting them started again, that really says a lot about how much you care about your pups.
Thank you for sticking with us, especially when money was tight, and for deciding that keeping your fur babies comfortable is worth it. that means more to our little team than you know. 🐾
Here’s to many more happy, comfortable, scratch-free days for your two pups! 💛
– Mo & the TRATEZ team 🐾
MW
Mark W.
Awesome awesome awesome
When you first start reading this you might say "well that doesn't seem so great" but just keep reading. So this company sends out a link if you need to change your order or let's say the date but sometimes when they send it, it's late at night my time and I don't see it till the next day or maybe a day later if I check my emails. By that time the link has expired and you can't change your order but if you email them directly, "support" and just tell them what you want, it has been awesome. It happens almost right away and I find this to be easier than going through the link I did manage to catch the link once just to see but to me it was just easier to contact support and say hey my shipment is due on the 18th can we back that date to the 30th and it happens right away and they respond and tell you your order has been changed. The product always seems to be fresh and arrives on time and as far as helping my dog well he's a 12 almost 13 year old German Shepherd which I thought maybe he had DM but according to the vet maybe he just has a little hip displacement or arthritis in his hips but whatever the case is ever since he's been taking this for the last 4 or 5 months he appears to be a lot better. I just think overall the company and product seems to be awesome and I'm going to stick with them.
Response from TRATEZ SupplementsAug 24, 2026
This review started with a little “well, that doesn’t seem so great” and ended with us smiling ear to ear 🥹💛
Thank you so much for sharing your experience, especially the part about simply emailing our support team when the change link has expired. we’re so glad we’ve been able to make those shipping changes quick and easy for you.
And hearing about your sweet almost-13-year-old German Shepherd really means a lot to us. 🐾 we’re so happy he seems to be doing better and that you’ve noticed a positive difference after being with TRATEZ..
Senior pups deserve all the extra love, comfort, and good days we can give them. thank you for trusting us with one of your fur babies and for sticking with TRATEZ. we’re so grateful to have you both along for the journey. 💛
– Mo & the TRATEZ team 🐾
BH
Brent H.
My dog's scratching stopped
My dog's constant itching and scratching stopped when I started giving her the treats. I briefly ran out, and the itching returned until I received the new shipment. Best of all, my dog likes them.
Response from TRATEZ SupplementsAug 20, 2026
Thank you so much for sharing this! 🥹💛 It makes us so happy to hear your pup is feeling more comfortable and even better that she actually loves the chews! Nothing like having a dog who’s excited for their daily treat. 🐾
We’re so glad you’re back stocked up, and we truly appreciate you trusting TRATEZ with your girl! 💛
– Mo & the TRATEZ team 🐾
