nikita R.
One headphone just died
One headphone just stopped making any sound at all. No damages were made. Just stopped. Awful quality of the product.

Tranya is a professional brand with advanced Bluetooth earbuds, smartwatches, and many advanced electronics. We are one of the most popular earbuds brands on Amazon, having sold over 500,000 units worldwide, with over20,000 positive reviews across the products. Our mission is to provide better products, restore the most original and authentic sound, provide the best after-sale service, and help enthusiasts enjoy the work of the artist they love.Tranya engineer team has been working with Dolby laboratories for long as to push the sound quality of its wireless earbuds to limits. Thanks to the tight control on supply chains, Tranya is able to pull off forward-looking features at reasonable costs, effectively making all our headphone products affordable. That said, we are devoted to delivering the most immersive listening experience to customers in a budget-friendly manner. Every pair of headphones we ship is a triumph of quality hardware met with detailed intimate human touches. Only by then do we sign our products Tranya.For dreamy sound, gorgeous speakers and headphones with astronomical pricesUnless you use it, you won't even be able to touch it.That's not true. Touching fun sounds should be a basic right for everyone. It wasTo deny the long-held myth, audio professional Taylor Chan launched his Tranya.The team, led by Taylor, is committed to researching and developing cutting-edge audio technology and stuffing it into stylish earphones.And, by thoroughly managing even one part, we have realized that advanced functions can be installed at a reasonable cost.In this way, we are dedicated to providing our customers with the most immersive listening experience at an affordable price.The perfect balance between performance and cost is only possible because we have been in the audio industry for many years. Tranya works closely with sound engineers from renowned acoustic laboratories around the world to compose products.Each of the PVC, rubber, foam, copper and ceramics h
Tranya (tranya.com) has 387 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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nikita R.
One headphone just stopped making any sound at all. No damages were made. Just stopped. Awful quality of the product.
Roberta B.
Sinalizei uma falha no meu produto e o atendimento foi além das minhas expectativas. O produto foi trocado com agilidade e muita eficiência, tornando minha experiencia como cliente muito satisfatória. Já era fã dos produtos e agora sou fã da empresa também. Parabéns pelo excelente atendimento!
Nayara Aparecida de S.
Realizei um pedido de garantia por produto com defeito e fui prontamente atendida. Estou somente aguardando o novo produto chegar. Muito satisfeita com o atendimento.
Eduardo C.
Very satisfied with the product and support, thank you!
Rogério de Oliveira C.
A qualidade sonora me decepcionou um pouco, pois uso outros modelos mais baratos com qualidade superior. Meu fone Tranya X5 comprado há menos de 2 meses no próprio site da Tranya está apresentando problemas. De início, estava ligando e desligando sozinho e em outro momento parou de funcionar o fone do lado direito. Por fim, parou de funcionar o touch do lado direito. Alguém conseguiu acionar a garantia? Já encaminhei e-mail para 3 endereços e ninguém responde.
Gamal S.
I love these products!! They always attends to you so nicely. Also they give to you so many offers.
Fenix A.
Tenho o modelo do fone T30 da Tranya, que inclusive é um ótimo fone de ouvido que eu realmente fiquei impressionado com a qualidade de som, porem o fone apresentou um problema de funcionamento no lado direito portanto entrei em contato com a garantia e fui muito bem atendido e tive meu problema resolvido de forma rápida.
Alexandru L.
I purchased a pair of earbuds and a smartwatch, I was actually really impressed and happy about the product, honestly I was not expecting for them to be so fine. After some time, one of the earbuds started to be considerably quieter so I have reached the support via email where the support assisted me in a truly fair way and we managed to solve this as expected. So far so good, the product is really nice and I love the earbuds so from my end, I'm glad that we managed to solve this so fast.