TranyaReviews of tranya.com

Grande assistência ao consumidor. Tive um defeito em um fone e foi prontamente substituído. Recomendo e compraria novamente.

por mais que tenha uma certa demora a ser atendido, fui muito bem atendido e resolveram totalmente o meu problema

I had a received a promotion for a 50% discount on my purchase from the app but when trying to make a purchase the price was not what showed on the promotion which is why I did not complete the purchase.

I bought several products from them and all were amazing! Had a problem with one pair and after a few mails, they've sent me a replacement pair. Great products, amazing company!

Além do excelente produto, uma ótima atenção ao cliente. Tive um problema com meu relógio e recebi um novo. Muito satisfeito.

Meu fone estragou pro questões técnicas e me enviaram um novo, sem cobrar nada. Equipe muito atenciosa e prestativa. Fone que chegou veio novinho e funcionando super bem. Qualidade ótima!

These are the absolute WORST earbuds I have ever owned, especially from Tranya. I have purchased their brand of headphones multiple times in the past and have always been satisfied up until this point. From the moment I took them out of the pack I had issues. First off, I hate the new touch sensitive pad they have on the T10s instead of an actual button to press for pause/play. Secondly, when I finally charged up the power box they come in I could only get the right earbud to even turn on. I looked up multiple solutions to try to get the left one working but nothing I tried worked for me. Lastly, the battery life on the earbuds and the charge box is absolutely TERRIBLE. As I mentioned earlier, I fully change box (and also the earbuds) and not even 24hrs later both the box and earbuds were completely dead. And I hadn't even used them! I only noticed they were dead when I went to try them out one more time before writing this review. Smh So in conclusion, I am completely unsatisfied with this product and will probably never purchase anything from Tranya again. I'm in the process of trying to get a complete refund from them (if their customers service ever reaches back out after the multiple emails I have sent them) and send them back these trash headphones. (*PS. There is a small chance I just received an defective product and will be willing to hear out the reps if they honor my refund request. I still have a pair of the T1 buds that work but are slowly going out on me, which was the whole reason i decided to buy these to begin with.)

good service!!