TramoraReviews of tramora.com

Response from TramoraMar 7, 2025

Hey Rene, We sincerely apologize for the frustration you’ve experienced. We shipped your order to the address provided at checkout, but we understand the issues that arose with the carrier. After the initial delivery attempt, we promptly sent a replacement via FedEx, but unfortunately, they also faced challenges delivering to your address. We truly regret the inconvenience this has caused. As a resolution, we have now processed a full refund. If you need any further assistance, please don’t hesitate to reach out.

Response from TramoraMar 7, 2025

Hi Abdullah, Thank you for your kind words! We're thrilled to hear that you love the quality and features of your purchase. We truly appreciate your patience regarding the shipping time—we understand how important timely delivery is. We're continuously working on improving our logistics to ensure a faster and smoother experience for our customers. If there's anything else we can assist you with, do reach out to us.

Response from TramoraJan 14, 2025

Thank you so much for your kind words about our bag! We’re thrilled to hear that you love the product and that it meets the specifications we’ve shared on our website and social media. We sincerely apologize for the delay in delivery. We understand how frustrating this can be and truly appreciate your patience. Your feedback is incredibly valuable, and we’ll continue working closely with our shipping partners to ensure smoother and more timely deliveries in the future. Do share your experiences with us on Instagram with the #tramoratravels.

Response from TramoraJan 9, 2025

Hey there, Please respond with your order number and we will update you with the status. Thanks!!

Response from TramoraJan 9, 2025

Hi Anupama, Order confirmation email is automatically delivered once the order is placed. Please respond with your order number and we will be happy to re-send it to you. We will also check the status of your order. Thanks!!