Traeger GrillsReviews of traegergrills.com

This company by far has the worst customer service of any company I've ever dealt with. From the first day, I purchased my Traeger grill I have had nothing but problems. I purchased the small Traeger and had a horrible time getting the temperature to regulate. The grill gets extremely hot to the point you can not use the handle to open the grill cover. It got so hot it blistered all the paint and this was when temp was set yo 350 degrees. I then spent another $150 to purchase an insulating blanket per customer service advice. The blanket they said fit my grill wasn't designed for the style of handle on my grill so it looked funny after installation. After 5 uses the straps burnt clean through. Customer service says not covered by warranty because insulating blanket should only be used in below 32 degree weather. No where in the instructions was this noted. According to customer service this is on the tag inside the blanket!!!! Im so done with this company there product is junk and even they don't back it. I will never buy another Traeger and this one is going to the dump. You should value your customers more, but sadly that is no longer the American way😏😒

I bought this grill 5 years ago it wouldn't hold the temperature it said it would go to 450 degrees it at the most got 375 on a hot day I call you company they said I need to buy the blanket I payed around $150 for it it got up to around 410 on a hot day it wasn't good for cooking steaks couldn't sear a steak on it it was okay for a Boston butts hard to clean had to take the top off just to clean it out at least with outher grills they had where you could dump out the burner out the bottom sorry to say I gave it to a friend he kept if for a few months and gave it to someone else just to get rid of it he cooked a steak on it a few days after I gave it to him he said it was the worst steak he had ever had I told him it wouldn't sear anything very disappointed with the treager grill it wasn't worth the money I bought another grill at half the price a pittboss and it is a much better grill maybe someday someone will prove me wrong about the new treager grills I have heard they are better for searing meat now haven't been convinced yet hopefully this will make treager do a better job with the newer ones now

These grills are great for 2 years, then the feed system starts failing. It's all basic stuff with a blower, motor, auger and glow plug. Last year my pin that hooks the motor to the auger sheared off. Call in took a minute to get through and the call center is somewhere in Columbia. They have no clue what you are saying, just as long as you follow the call sheet. I got my parts for that one. Then the night before Memorial day my grill burned back into the auger during shut down. It went out, but made a clog in my feed system. I started up on Memorial day and the auger stopped. I went through the whole thing like last time. The pin broke and I cleaned out the whole thing. This time the motor would not spin. It has a gear box full of sprockets and the last one that spins the auger failed. I called in and the support wanted me by the grill to explain everything. Since I was at work, they will not help. So took pictures tonight and hopefully they will help me tomorrow to bring my 900 dollar grill back that shouldn't break this easy. Make sure you blow out your blower track ever year to avoid a burn back. We'll hopefully that's it. The blower motor is still good. I think this is the same call center that I had with home warranty under choice. Really not classy and just tell you there is nothing they can do. Amazing, since I love the grill I will play along tomorrow.

Extremely poor quality metal and hardware. Rusts out with ambient humidity alone. Screws are made of cheap metal and strip out with a manual screwdriver. Fan motor quit after about 50 grill uses. Metal flaking off in first 6 months of occasional usage. Final death blow is the auger seizing due to rust. The Traeger is covered when not in use and regular maintenance performed. I will never buy another Traeger.

Worst POS ever. Countless hours spent trying to rectify issues. Second time smoking Traeger died. After nearly 12 hours with customer service, they agreed to send me a new firepot…great. Spent 1k+ on a smoker only to have it die second session. Replaced it and still routinely have issues where it craps out mid-smoke. Absolute trash product!!! I bought this the same time as two other co-workers, and we all had the same issues. They both trashed theirs. Customer service is atrocious! Be forewarned DO NOT BUY A TRAEGER!

negative 10 stars! Had the smoker for 3 months and the fan went out. Used it once after that and the heating element died. Traeger refuses to refund money and stores don't take them back, so you have to work on it yourself! All that money paid to have to work on it 2x in less than 6 month and 4 cooks is ridiculous. DON'T buy a Traeger! They sell junk!!

I have been smoking meat for many years and for big crowds out at camp I have been using my Masterbuilt Thermotemp smoker for almost 5 years now and the results of my meat have been absolutely amazing. I bit the bullet and spent almost $2000.00 on a Ironwood 885. Biggest mistake of my life. This smoker produces very little smoke flavor after a 12 hour smoke. I am going to give Pit Boss Austin a try and go from there. But this Ironwood 885 will be returned to the store where i bought it. I would never recommend buying a Traeger smoker. The cost does not cover the results. They say it's better to smoke on the top shelf but everything i find from there cooking instructions say smoke on Bottom rack for better smoke flavor. The only thing your paying for here is the Traeger name. And very POOR quality smoked meats

Will NOT HOLD A CONSTANT TEMPERATURE it's my first cook on a new pro 34 I'm so pissed off TEMPERATURE goes up an down over 30° just a real piece of junk to me,just had to return it the heating rod stopped working on my very first cook had to finish the brisket in the oven