Justin M.
I'm actually impressed...
I joined about a month ago, placed over 100 trades, made several withdrawals, contacted customer support and I'm extremely impressed with everything. Every time I withdrew, I usually received it the same day and rarely 24 hours later. Customer support is fast and friendly. I only had 1 issue but it's understandable considering they're brand new and still working out small kinks here and there. For a few of my withdrawals I was charged an extra small fee when withdrawing in USDC. They looked into the issue for me and confirmed it's because the wallet they use to payout the withdrawals is in USDT, so me withdrawing in USDC caused an extra fee for conversion. So from now on I'll just withdraw in USDT to avoid that extra fee, but they did mention to me that they'll soon add the ability to withdraw in other cryptos, and how they'll make withdrawals faster and cheaper considering they'll be switching to a new network for payouts. I love the 24/7 crypto trading and 24/7 withdrawals so I can withdraw over the weekends when I trade crypto. In short, this is my new home hands down.
Response from tradiso.comAug 30, 2024
Hi Justin, We appreciate your fantastic 5-star feedback! We’re thrilled to hear that your experience with Tradiso has been so impressive. It’s fantastic to know that you’re enjoying our fast and friendly customer support, timely withdrawals, and 24/7 trading capabilities. We’re committed to providing a seamless trading experience, and your feedback reassures us that we’re on the right track. We appreciate your understanding regarding the small fee for withdrawing in USDC. As you mentioned, we’re working on adding more withdrawal options and optimizing our network to make transactions even faster and more cost-effective. Your patience and constructive feedback are invaluable as we continue to improve. Thank you for making Tradiso your new trading home! If you ever have any more questions or need assistance, don’t hesitate to reach out. We’re here to support you. Kind Regards, The Tradiso Team



