Jirayut
Slightly long withdrawal time
Been trading with them for over a month. So far so good. The app is great. Very responsive and clean. Has all the pairs that I like at good spreads with low commission. US regulated. The only complaint I have is their withdrawal time is kind of slow at 5 business days.
Response from Trading.comSep 12, 2022
Dear Jirayut, Thank you for taking the time to provide your valuable feedback. We’re pleased to hear that you’ve had a positive trading experience with our app and are benefiting from our competitive spreads and low commission structure. We also appreciate your candid comment regarding the withdrawal time. We strive to process transactions as swiftly as possible, and we understand that waiting for a withdrawal can be frustrating. Please know that we are continuously working on improving our processes to provide faster and more efficient service while ensuring compliance with regulatory requirements. Your experience is important to us, and we are taking your feedback seriously as we seek to enhance all aspects of our service. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team. Thank you for choosing to trade with us, and we look forward to continually serving you to the best of our ability. Regards, Trading.com Team