At Trading.com, we believe in a simpler way to trade.Using the latest technology, we've created a seamless trading experience, accessible anywhere, anytime, through our innovative webtrader and apps or the industry standard MT5.Whether you're new to trading or already have market experience, our platforms provide you with everything you need to get started.Learn more about trading with short and simple tutorials, videos, walkthroughs, and more.Customize your trading experience with personalized watchlists and an adjustable dashboard.Analyze the financial markets with advanced charts, expert tools, and exclusive research.Trade a wide range of asset classes* with 0 commissions and low spreads.We are committed to being a leading innovator in online trading and the way we work is always informed by our four core values:Simplicity:Our platforms are easy-to-use, and we try to explain complex ideas simply.Relatability:We speak to our clients in a way they understand and make it all clear from the start.Transparency: We're upfront about everything we do including our terms and pricing.Support: We always put our clients first. We're there when they need us, offering 24/5 support.*Not all financial instruments are offered by all trading.com regulated entities. Availability subject to operator.Risk Warning: Please visit our official website to check the percentage of retail investor accounts losing money when trading CFDs with us.You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please consider our Risk Disclosure.
Trading.com (trading.com) has 113 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Website
trading.com
Category
Investments & Wealth
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
DONT use this company. They won’t let you withdraw funds, then when they give you the (in my case) £250, they bombard you with aggressive calls saying that you have to pay 15% of your balance, mine was nearly £6000, or they’ll close the account. I’ve been on the phone with them and they won’t budge. I wanted to withdraw £1000 and was prepared to pay 15%, was told that unless I paid 15% of the full amount, they’d close the account. Avoid at all costs!
Response from Trading.comAug 17, 2026
Hi Paul,
Thank you for your feedback. It appears you may be confusing Trading.com with another company, as we do not contact clients by phone to request additional payments in order to process withdrawals.
We encourage you to contact our official support team via live chat or email so we can clarify the situation and assist you further.
Best regards,
The Trading.com Team
JS
Jakub S.
Uselles app
Uselles app, lots of waiting, stupid UI.
Response from Trading.comJul 14, 2026
Hi Jakub,
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. We would be happy to review your case directly and assist you further. Please contact our support team so we can look into this in detail.
Best regards,
The Trading.com Team
SI
Sigis
Worst client service
Worst client service. Waiting for number confirmation already more than 2 weeks. Support answers about nothing. Fake,scam,
Response from Trading.comJul 3, 2026
Hi Sigis,
Thank you for your feedback. We aim to provide professional and timely assistance to all clients. We’re sorry to hear that your experience did not meet expectations. Please contact us directly so we can review your case and address your concerns.
Best regards,
The Trading.com Team
MA
Martin
Stay away from this broker
Stay away from this broker! They are involved with identify theft. I signed up because I have a lot of US based traffic from my website and they offer a partner program. I work with other brokers who do not accept US traders. So I thought it would be mutually beneficial for me to partner with trading.com. Immediately after signing up, you have to scan your ID and utility bill. And it get's worse. They even make you provide your social security number on a W9 form. Again, this is immediately after signing up and before they even consider you. So all this sensitive information even if they have no intention of working with you. I did all this like a fool. Then I get an email from someone named Laura asking some questions. I replied back to her questions fast. Her email said "If there is a fit, we will follow up with next steps". These people are so arrogant that they won't even bother sending you a rejection reply. They take your ID, make you fill out a tax form, and won't even bother replying to you later! An honest broker would require ID and a tax form only AFTER accepting you. They intentionally do it backwards to harvest your information! Now all my information is out there with who knows who. My back office is still stuck in pending mode after waiting a couple months. They do not reply and do not even reject you. They simply harvest your information!
Response from Trading.comMay 19, 2026
Hi Martin,
Thank you for sharing your feedback.
Registration for the Trading.com Partner Program does not mean an applicant has been accepted into the program. Applications are reviewed based on suitability, business model, traffic sources, relevant experience, and alignment with the requirements of a U.S. regulated program.
After reviewing your application, unfortunately it did not meet our criteria and was therefore unsuccessful.
We appreciate your interest in the Trading.com Partner Program
HJ
Hildegard J.
Ein Stern ist noch zuviel !!
Ein Stern ist noch zuviel !!! Meine Wohnadresse soll nicht mit Kontodaten übereinstimmen, ich weiß ja meine Wohnadresse genau. Wollte Konto dann löschen, weil ein anderer Broker kein Problem mit der Vertifizierung hatte aber mein passwort funtioniert nicht mehr !!!! So ein Kundenservice braucht keiner !!!!
Response from Trading.comMay 21, 2026
Hello Hildegard,
Thank you for your feedback.
As a regulated firm, we are required to verify certain information before we can activate accounts. In some cases, where submitted information contains multiple references or unclear information, we may request additional documentation to complete our verification checks securely and in line with our obligations.
To maintain privacy and security of customer accounts, we cannot discuss certain details publicly. Please contact [email protected] directly for further assistance with this matter.
Trading.com Team
CA
Christine A.
Do NOT order from this company!
Do NOT order from this company!! It is a SCAM!!! They wanted me to pay £12 to return a pair of shoes!! The customer service was appalling, they put the phone down on me!
Response from Trading.comApr 3, 2026
Hi there,
Thank you for taking the time to leave a review. It looks like there’s been a mix‑up, we don’t sell shoes, clothing, or any retail products, and we don’t charge return fees for footwear (mostly because we’ve never had any to begin with!).
You may have meant to review a different company, but if you ever need assistance with anything related to Trading.com, we’re always here to help.
Best regards,
The Trading.com Team
FF
Flamur F.
Eine Absolute Katastrophe
Eine Absolute Katastrophe. Bonus bekommen 50 euro investiert, dann die Aktien verkauft. Dann eigene 50 Euro eingezahlt, die angeblich wieder ausgezahlt werden können. Also 50€ Bonus und die 50 Euro die Ich selber eingezahlt habe. Das Geld lässt sich nicht auszahlen. Der Support ist der letzte müll und geht auf meine fragen nicht gescheit ein sondern versucht der frage gezielt aus dem weg zu gehen. Ich werde mich bei der verbraucherzentrale beschweren.
ICH HABE EINEN ACCOUNT STATEMENT BEKOMMEN IN DER STEHT DAS MEINE BALANCE 50€ SIND!!! ICH WILL SIE AUSZAHLEN DIE APP LÄSST MICH NICHT
Response from Trading.comFeb 11, 2026
Hallo Flamur,
vielen Dank für Ihre Geduld und Ihr Verständnis, während wir Ihren Fall geprüft haben. Wir entschuldigen uns aufrichtig für die entstandene Verwirrung und mögliche Unannehmlichkeiten und danken Ihnen sehr für die Gelegenheit, die Situation für Sie klarzustellen.
Wie gewünscht möchten wir bestätigen, dass der Betrag in Höhe von 50 EUR inzwischen erfolgreich auf Ihr Bankkonto überwiesen wurde. Je nach Bearbeitungszeit Ihrer Bank sollten die Mittel bereits bei Ihnen eingegangen sein oder in Kürze gutgeschrieben werden.
Gerne möchten wir kurz erläutern, was passiert ist: Auszahlungen von Investmentkonten können vorübergehend eingeschränkt sein, wenn durch die Auszahlung nicht ausreichend Guthaben zur Deckung noch nicht abgeschlossener Transaktionen oder anfallender Gebühren verbleiben würde. In Ihrem Fall war die Auszahlung zunächst eingeschränkt, da Ihre kürzlich geschlossenen Positionen noch nicht vollständig abgewickelt waren. Dieses Vorgehen ist Teil unserer Sicherheits- und Risikokontrollen und dient dazu, korrekte Kontostände sowie volle Transparenz über die zur Auszahlung verfügbaren Mittel sicherzustellen.
Ihr Feedback ist für uns äußerst wertvoll. Wir prüfen derzeit aktiv, wie dieser Prozess weiter optimiert und klarer kommuniziert werden kann, ohne dabei die Sicherheit oder Verfügbarkeit der auf Ihrem Konto ausgewiesenen Gelder zu beeinträchtigen.
Wir hoffen, dass die ergriffenen Maßnahmen und die bereitgestellte Erklärung dazu beitragen, die von Ihnen erlebte Verwirrung und Frustration auszuräumen.
Sollten Sie das Gefühl haben, dass dieses Anliegen nun geklärt ist, würden wir uns sehr freuen, wenn Sie in Erwägung ziehen könnten, Ihr zuvor auf Trustpilot abgegebenes Feedback zu aktualisieren oder zu überdenken. Ihre Rückmeldung ist uns sehr wichtig und hilft uns dabei, unseren Service weiter zu verbessern.
Bitte zögern Sie nicht, uns bei weiteren Fragen oder wenn Sie zusätzliche Unterstützung benötigen zu kontaktieren. Wir sind jederzeit gerne für Sie da.
Mit freundlichen Grüßen
Trading.com Team
VA
Vance
It took a week to move $50 I go to…
It took a week to move $50 I go to trade and you won't let me trade but two cents micro lot plus the spread it's no good I won't be trading here
Response from Trading.comJan 28, 2026
Hi Vance,
Thank you for sharing your feedback.
Your deposit typically takes 1–3 business days to be credited. You submitted your request on Friday, 16.01.2026. Taking into account the weekend and the US bank holiday on Monday, 19.01.2026, your deposit was credited on Wednesday, 21.01.2026, which is within the expected processing timeframe.
Regarding spreads, please note that market conditions and major economic announcements can temporarily affect pricing. On 21.01.2026, important UK inflation data was released, which often leads to increased market volatility and, as a result, temporarily wider spreads. That said, we continuously monitor and review our spreads to ensure we offer our clients the most competitive trading conditions possible.
We truly appreciate your trust and your continued trading with us. Should you have any questions or require further assistance, our team is always here to help.
Best regards,
The Trading.com Team
