Emmanuel S.
I say it again
I say it again Tradexmastery are bunch of a phony company and thieves. I have had almost 15 accounts with them. They are fraudulent. Just after your money.

TradeXMastery is a next-generation proprietary trading firm that helps traders around the world access professional capital and trade with confidence. We provide performance-based funding programs designed for every level of trader, from those building consistency to experienced professionals seeking higher capital allocations.Our platform offers fair and transparent trading conditions, fast account setups, detailed analytics, and responsive support focused on trader success. We believe in creating a collaborative trading environment where skill, discipline, and performance are rewarded.At TradeXMastery, our mission is simple: help traders master their craft, achieve funding, and grow sustainably.
TradeXMastery (tradexmastery.com) has 507 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Emmanuel S.
I say it again Tradexmastery are bunch of a phony company and thieves. I have had almost 15 accounts with them. They are fraudulent. Just after your money.
customer
Hello TXM Team, I am writing to request an update regarding my payout. I have received several messages over the past few months that, if I haven’t received a response yet, my request is currently under review, and a team member will follow up with me shortly. However, I have still not received the response or payout. This situation has been ongoing since December, and despite multiple communications, I have not been given any clear updates on when the payment will be completed. As you can appreciate, this has become very frustrating and upsetting. I would appreciate it if you could provide a clear update on the status of my payout and confirm when I can expect the payment to be made. I look forward to your prompt response and resolution of this matter. Thanks, Charles
Teuta U.
I want to share my experience with TradeXMastery so other traders can be aware. First, I purchased a $10,000 instant funded account for $199.58. I traded normally and even received my first payout, which confirmed that my trading activity was considered valid by the company. Later, when I requested my second payout of $914, my account was suddenly closed and I was accused of “copy trading”. No technical evidence or detailed explanation was provided to support this accusation. In addition to this, I also purchased another account — a $25,000 one-step challenge for $159.60. I successfully completed the challenge, but I was not given the live funded account because the company again accused me of copy trading without providing any clear proof. I strongly deny these accusations. My trades were placed independently using my own strategy. I have asked the company to provide clear technical evidence for these claims and to review my accounts, but the situation has not been resolved. I hope the TradeXMastery team will review this case fairly, provide proper evidence if a violation actually occurred, or resolve the situation by paying the pending payout and granting the funded account that I earned. Until this issue is resolved, I advise other traders to be cautious and carefully review their policies before purchasing accounts.
Response from TradeXMasteryMar 26, 2026
Hi Teuta, Thank you for taking the time to share your detailed experience. We’re truly sorry to hear about the situation you’ve described and understand how frustrating and concerning this must be, especially after your prior successful payout and completed challenge. We want to assure you that all accounts and trading activity are carefully reviewed to ensure compliance with our rules and to maintain a fair environment for all traders. When potential violations such as copy trading are flagged, accounts may be subject to further investigation or restrictions. That said, we fully recognize how important it is for such decisions to be clearly communicated and supported with transparency, and we sincerely apologize for any lack of detailed explanation you’ve experienced. We kindly ask you to contact our Support Team through the support widget on our website so your case can be thoroughly re-examined. Your feedback is extremely valuable, and we would greatly appreciate the opportunity to improve your experience and work toward a fair resolution, as well as restoring your confidence in our service.
Seva
KEINE AUSZAHLUNG BEKOMMEN. Warte jetzt seit Anfang Dezember 2025 und habe meine Auszahlung bis jetzt noch nicht bekommen. Ich habe noch nicht oft Bewertungen abgegeben aber hierzu muss man einfach andere Menschen informieren. Den Support kann man auch per mail nicht mehr schreiben, man kann nur ein Ticket direkt auf Seite machen und da ich schon ein offenes Auszahlungsticket habe kann ich kein weiteres aufmachen und mein Ticket wird einfach nicht bearbeitet. Bei meiner Auszahlung seht noch immer Pending und das seit Anfang Dezember 2025.
Response from TradeXMasteryMar 26, 2026
Hallo Seva, vielen Dank, dass Sie Ihre Erfahrung mit uns teilen. Es tut uns sehr leid zu hören, dass Sie seit so langer Zeit auf Ihre Auszahlung warten und zusätzlich Schwierigkeiten haben, den Support zu erreichen. Wir verstehen vollkommen, wie frustrierend diese Situation sein muss. Bitte seien Sie versichert, dass alle Auszahlungen interne Prüf- und Bearbeitungsprozesse durchlaufen, um Sicherheit und Regelkonformität zu gewährleisten. Dennoch erkennen wir an, dass die lange Wartezeit sowie die fehlenden Updates und eingeschränkten Kontaktmöglichkeiten nicht dem Standard entsprechen, den wir bieten möchten, und entschuldigen uns dafür aufrichtig. Wir bitten Sie, unseren Support über das Widget auf unserer Website zu kontaktieren, damit Ihr Fall erneut geprüft und entsprechend bearbeitet werden kann. Ihr Feedback ist uns sehr wichtig, und wir würden uns über die Möglichkeit freuen, Ihre Erfahrung zu verbessern und Ihr Vertrauen zurückzugewinnen. Hello Seva, Thank you for sharing your experience with us. We are very sorry to hear that you have been waiting so long for your payout and are also having difficulty reaching support. We completely understand how frustrating this situation must be. Please rest assured that all payouts go through internal review and processing procedures to ensure security and compliance. However, we acknowledge that the long delay, lack of updates, and limited contact options do not meet the standard we aim to provide, and we sincerely apologize. We kindly ask you to contact our Support Team via the widget on our website so your case can be reviewed again and handled accordingly. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your trust.
Tatti K.
They will never give you the funded account
Response from TradeXMasteryMar 26, 2026
Hi Tatti, We’re sorry to hear that you feel this way and understand how disappointing such an experience must be. This is certainly not the impression or experience we aim to provide to our traders. Please note that funded accounts are granted once all program requirements and trading rules have been successfully met and verified. In some cases, additional checks may be required to ensure compliance, which can impact the process. We kindly encourage you to reach out to our Support Team through the support widget on our website so we can review your case in detail and provide further clarification. Your feedback is important to us, and we would greatly appreciate the opportunity to improve your experience and regain your trust.
Onovughe
I am sharing my experience with TradeXMastery for transparency so other traders can make informed decisions. I successfully completed a funded account and submitted a payout request on December 12, 2025 for $10,200.80. Support informed me that withdrawals may take up to 30 business days, which I respected and waited for. The 30th business day was January 27, 2026. Instead of receiving the payout, my request was rejected after the extended waiting period and several violations were suddenly listed at once: • Copy trading (26%) • Shared IP addresses (5) • HFT / scalping (10%) • Margin / overleveraging breach Following this decision, my trading account was marked as breached and blocked, and I was informed that if I wanted to continue trading I would need to purchase another account. I formally disputed these claims and requested detailed evidence including: • Trade IDs and timestamp comparisons supporting the copy trading claim • IP address logs supporting the shared IP claim • The trades classified as HFT and the duration thresholds used • The mathematical calculation supporting the alleged margin breach For transparency about my trading: • I trade manually and alone from home • I do not use VPS • I do not use signal services or copy trading • My position size was consistently 0.1 lot • My strategy is manual scalping, which naturally produces a higher number of trades According to the platform statistics: • Total trades: 807 • Profit generated: $10,210.80 • Win rate: about 90% • Average trade duration: about 8 minutes Because I am a scalper, a higher number of trades per day is expected. However, an 8-minute average trade duration does not match typical high-frequency trading (HFT), which usually involves trades executed and closed within seconds or milliseconds. Despite requesting detailed evidence, more than five days have passed without any response or supporting documentation, only the original rejection message referencing general terms and conditions. Additionally, after the payout rejection, my account access was blocked, which prevents me from fully reviewing my own trade history while the allegations remain unsubstantiated. Rejecting a payout after the waiting period, listing multiple violations simultaneously, closing the trade account, and then asking me to purchase another account without providing verifiable proof raises serious concerns about transparency and fairness. I am documenting this case carefully and will update this review with any evidence or response provided by TradeXMastery. If the company can provide clear trade-level logs, timestamp comparisons, IP records, and rule calculations supporting the alleged violations, I am fully willing to review them and update this review for transparency. At the moment, I am still waiting for a proper response.
Response from TradeXMasteryMar 26, 2026
Hi Onovughe, Thank you for taking the time to share such a detailed account of your experience. We’re truly sorry to hear about the situation you’ve described and understand how concerning and frustrating this must be, especially given the length of time you waited and the outcome of your payout request. We want to assure you that all accounts and payout requests undergo thorough review processes to ensure compliance with our trading rules and to maintain a fair environment for all participants. When multiple potential violations are flagged, cases may require deeper investigation, which can lead to account restrictions or closures. That said, we fully recognize how important transparency and clear communication are in situations like this, and we sincerely apologize for the lack of detailed follow-up you’ve experienced so far. We kindly ask you to contact our Support Team through the support widget on our website so your case can be reviewed further and addressed appropriately. Your feedback is extremely valuable to us, and we would greatly appreciate the opportunity to improve your experience, provide further clarity, and work toward restoring your confidence in our service.
Abel Horacio Andrade C.
Quiero compartir mi experiencia con TardexMastery de manera respetuosa, pero también expresar mi inconformidad con la gestión de los retiros. Logré aprobar la cuenta de fondeo 1-Step, cumpliendo con los objetivos establecidos. Posteriormente, solicité mi primer retiro el 22/10/2025 después de haber alcanzado el profit requerido. Después de aproximadamente 3 meses de espera, en enero de 2026 recibí la respuesta de que mi retiro había sido rechazado debido a una operación que realicé. Entiendo y acepto que en ese momento mis fondos ya no eran suficientes para realizar el retiro, ya que abrí una operación que terminó en negativo y por ello el monto disponible para retirar se redujo. Luego de eso, volví a operar y nuevamente obtuve los beneficios necesarios para poder solicitar un retiro. El 05/01/2026 volví a solicitar el retiro, incluso solicitando solo el 60% del profit que había generado, es decir, no pedí la totalidad del monto disponible para retirar. Desde entonces mis fondos permanecen exactamente iguales y no he recibido el pago. He tratado de mantener la cuenta activa realizando algunas operaciones para evitar que sea cerrada por inactividad. También he creado varios tickets de soporte, y la única respuesta que recibo es que el caso “ya fue escalado al departamento de contabilidad”. Además, según la propia información de la empresa, el primer retiro se procesa en aproximadamente 21 días laborables. Sin embargo, desde el 05/01/2026 hasta la fecha (09/03/2026) ya han pasado ampliamente los días establecidos y aún no recibo ninguna respuesta clara ni el pago correspondiente, a pesar de que constantemente dejo mensajes para mantener el ticket activo. Actualmente la situación es aún más preocupante porque ya no puedo abrir operaciones: cuando intento operar, la plataforma indica que no está permitido, lo cual me deja sin posibilidad de gestionar la cuenta ni mis fondos. Mi intención con esta reseña no es atacar, sino advertir sobre mi experiencia real. Considero que una prop firm debe cumplir con sus procesos de retiro de manera clara y en tiempos razonables. En mi caso, después de varios meses de espera, tickets abiertos y falta de respuestas concretas, no he podido recibir mi dinero. Espero sinceramente que la empresa pueda revisar este caso y brindar una solución, pero por mi experiencia actual no puedo recomendar esta prop firm.
Jason
DO NOT TRADE WITH THESE GUYS They will send you a bunch of promo codes so you buy their challenges. Get funded and request a small payout , then they will deny your payout after 40 days of waiting for a response , with a fake denial reason. SAVE YOUR MONEY AND STAY AWAY