customer
Hard to communicate with support
Hard to communicate with support. No phone#, just chat or email, but the tickets are not answered in a timely manner.

TradeXMastery is a next-generation proprietary trading firm that helps traders around the world access professional capital and trade with confidence. We provide performance-based funding programs designed for every level of trader, from those building consistency to experienced professionals seeking higher capital allocations.Our platform offers fair and transparent trading conditions, fast account setups, detailed analytics, and responsive support focused on trader success. We believe in creating a collaborative trading environment where skill, discipline, and performance are rewarded.At TradeXMastery, our mission is simple: help traders master their craft, achieve funding, and grow sustainably.
TradeXMastery (tradexmastery.com) has 507 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Showing 28 reviews with 3 stars · Clear filters
customer
Hard to communicate with support. No phone#, just chat or email, but the tickets are not answered in a timely manner.
ZsuzsannaDani
Lassu az akashex nincs beirva lot szám, nagyon keves a tap to trade. keves a trade uzenet
Edaurdo H.
Bought a challenge during a sale they had for 50% off. Takes 5 days minimum to pass each phase. (Two weeks). Once funded you can request a payout after 8 days active. I reached profit on funded account and requested a payout. Waited a week of my payout sitting in "pending" to find out that it can take up to 21 days to process any payout above 1k. Support makes it seems as if usually a week. But now sitting at day 21 and have not been paid out yet. Almost 2 months from start to get one payout is not a great turn over time. Payout speed is going backwards with this prop firm. All other firms I'm trading with payout 1-3 days. It's great that they have lots of sales and use TradeLocker as their platform. Their support is great.. when they actually answer.. Would be 4 stars is payouts wasn't so slow and if they had a bigger support team to handle their costumers inquiries. Update: I finally got my payout after 23 business days / 32 days. Their support is still super slow. Haven't had a reply to any of my emails in the past month. Adding one star cus they finally did payout.
Joshua Lee M.
I feel the no trading through news and weekends is a money grab considering others do not charge for this. The fact the free prop firms won't even let you have the option to buy it. Which a lot of trades that are called generally run through news and most often have to close in the negative. There very strict on this which hasn't had to me but a lot has said they won't give any warnings if you violate them they close your challenge for the amount we pay for the challenges should be able to trade through news and weekends. I've asked and yet to get a response as to why we can't. Therefore I believe it's a money grab. This the only reason I gave 3 stars would've given 5. Outside answering my question why we can't customer service is very polite and professional. I've yet to get a pay out but have been told next to trident it's very easy and fast. I love they run so many sales that they do I get emails on there sales. Thanks to akashx and there amazing educator's I was able to earn enough throughy live account at trident to make a withdrawal and purchase the 200k challenge with free news and weekends trading and the 90 10 split. Between trident and tradex akashx and Mydailychoice they have taken the fear out of trading along with all the rumors that I believe keep a lot of people away. I never thought I could love day tradeing the way I do never thought I would want to quit my 9 to 5 because it's my dream job but I look forward to just spending time at home and tradeing and having more time with my family I personally know people that akashx and these groups have changed there lives and I'm close to joining the club. My negative review above is just something I think they could change and be better. Over all I love tradex trident and akashx. Thank God bless y'all.