TradeXMasteryReviews of tradexmastery.com

This is a detailed factual review from a real professional trader in Detroit, Michigan USA. I've been trading for 8 years and I've taught students from around the world. Ive been with various prop firms and I've also traded large 6 figure cash accounts. TradeXMastery has been a difficult platform to work with. I do want to highlight the positives before I get into all of the negatives. Positives: They offer very competitive pricing and their challenges are straight forward and pretty simple to pass if youre disciplined. Thats about it... thats what they do well. Negatives: 1. Customer service is terrible. They are typically unresponsive and when they do respond, they respond in platitudes and generalities. They don't really address your issue, they try to tap into your emotions and deescalate you. I've sent numerous emails to them, and at one point, their support was down entirely for days on end. 2. Broker- their broker has terrible slippage. The leverage is fine but the slippage is awful. You cant use larger lot sizes without slippage 3 or 4 times the spread. Probably the worst I've ever seen. Use smaller lot sizes and stack them for less slippage. Execution speed is fine. 3. Withdrawals- This is my real issue. I had 50K in profits on a 200K funded. I submitted the withdrawal August 1st and their chat bot said most withdrawals are processed within 8 hours and sent. I was pretty excited considering that's excellent turnover time for a withdrawal. NOT the case at all. I waited a few days and emailed them. They told me it takes 21 BUSINESS DAYS or more to process a withdrawal. So I waited. After 21 business days, I got an email saying my withdrawal was rejected and all the note said was "refund initial fee" which is standard when you make your first withdrawal you get your fee back. So, its August 29th. They said today was my next day eligible for a withdrawal. I tried 20K, 18K, 5000 etc. It keeps coming up with an error message. Its issue after issue with this broker. Ive emailed them the past 3 days and they wont respond. Customer support is awful. Payouts should be TOP priority. 21 business days itself is unacceptable. * I will keep everyone here posted if I do receive my withdrawal. I have concerns this is a ponzi scheme and they are just delaying withdrawals until they have sufficient money from customer sign ups to payout. Be extremely careful with this firm! Ill be submitting a formal complaint with them. If they dont respond or resolve my issue, ill be escalating this to regulators for a full investigation. **I have detailed documentation of this. Pictures of all communication and error messages along with the declined withdrawal request**

The payout timelines take forever. Waiting for a payout of less then 1500 and it is nearing the three week mark and still no response back on when the payout will clear smh

I joined TradexMastery through DailyBChoices’ AkashX during their 50% March Madness promo. At the time, the offer seemed legitimate and exciting. But ever since then, the platform has been pushing back-to-back promos—50%, 60%, Phase 2-only challenges—like a never-ending clearance sale. I became an affiliate and even promoted some of these offers to my community. But what started as a promising opportunity has now turned into a disturbing pattern. I’ve had multiple customers pay for challenges and never receive any credentials. We’ve contacted support several times—via email, live chat, and every channel available. The only response we’ve received is an auto-reply citing "high volume due to ongoing promotions." As of now: At least 5 of my clients’ funds are stuck No account details provided No human support No refunds No accountability It’s disappointing and frankly alarming. These constant promos are beginning to feel like a cover-up for internal issues. The silence from their support team is not just unprofessional—it’s unacceptable. As an affiliate who believed in the platform and encouraged others to join, this has affected my own credibility and put my clients at risk. Until TradexMastery fixes its support system, stops overselling through promos it can't deliver on, and starts treating paying customers with respect, I cannot recommend this platform to anyone.

Nicht vertrauenswürdig, wird auch mehrfach im Netz drauf hingewiesen, keine Kontrolle durch die BaFin!!

In December 2024, I received a challenge account from TradeXMastery as part of a promotional campaign with Akashx. I subscribed to Akashx, and the challenge was included as a bonus. I did not pay TradeXMastery directly. In April 2025, I finally decided to start the challenge. While reviewing the platform and terms, I came across a Trustpilot review (Jahenda, March 18, 2025), which claimed that passing the challenge may not result in funding unless the Akashx subscription remains active. That sounded serious, so I contacted TradeXMastery support to clarify. The initial reply from the support agent was very reassuring: “There is no backdoor agreement between TradeXMastery and Akashx. Your ability to open a funded account is not contingent on renewing any Akashx subscription.” However, when I asked for written confirmation that I would indeed receive a funded account if I pass the challenge — and that I wouldn’t be denied funding due to not having an active Akashx subscription — the answers started to change: “Since you originally received access through a promotional campaign with Akashx, your account may be subject to their terms.” “I do not have information regarding Akashx’s specific conditions, but if their terms require an active subscription to continue, you might need to keep purchasing the subscription.” So, what first appeared to be a misunderstanding or even a false claim in the review — started to seem quite plausible. I was left with more questions than answers. Some additional facts: – My account is fully hosted on TradeXMastery’s platform, yet they told me they can’t confirm funding conditions in my case. – I received no emails from Akashx with terms or rules, and I can’t find any on their site. – The links to TradeXMastery’s Terms & Conditions from my registration email no longer work. – No one can tell me what rules currently apply to my challenge. This doesn’t automatically mean there’s bad intent from either company — but it does create a confusing situation where neither side takes full responsibility for an account that exists inside TradeXMastery’s own system. As for Akashx: personally, I didn’t find the platform helpful. If you already know how to trade, you don’t need it. If you don’t know how to trade, relying on signals without education or experience can be risky. And if continuing your path to funding is only possible with an active subscription, that’s something people should know upfront — and may want to avoid altogether. I’m not writing this to accuse anyone, but simply to share a factual and neutral account of my experience. If you’re considering using this platform — especially via third-party promotions — get everything in writing, ask detailed questions, and don’t assume the system is transparent by default.

1 ) J'étais en compte financé j'ai atteint 450€ sans que trade ce soit fermer je précise, ils ont fermé le compte SANS PRÉVENIR n'y mail n'y rien pas mail rien et le pseudo-support dit limite atteinte ( en tchat ils ne disent pas limite perte mise a par 500 $ / jour le DD n'était pas fait, car non taper SL / TP ) 2 ) Saisir 1 trade puis impossible d'en saisir d'autres ( trading refused order cannot be created since route is not active ) Message d'erreur ) et le support fait du copier-coller des messages et ne répond pas !!! 3 ) Je ne conseille pas de prendre un compte chez eux !! Le support fait des copier-coller des messages !!! POINT POSITIF QUAND MEME : Retrait traiter sous 24h en moyenne donc trés bon

I recently succeeded in the first stage of my 50k challenge account, but I suddenly got disconnected. A couple of minutes later, I received a message stating that I had failed the second stage, even though I hadn't used the account provided for that stage. I immediately contacted the support team and sent numerous emails but did not receive any feedback from them up to date to at least explain what the issue was. Now, I'm concerned about purchasing another challenge account and encountering the same issues and lack of responsiveness.