JACQUES B.
Unsatified customer
I could never get my question answered or addressed, and every time I have to create a new ticket about the same issue. They keep closing the ticket as if the issue was resolved for about 5-6 times.
Response from TradeXMasteryNov 3, 2025
We truly value the feedback of each of our members as we continue to grow. We understand the importance of being able to pass your challenge with ease. We do see the agent replied with tips on how to calculate and recover from the consistency overage. Unfortunately we are not able to give more specific financial advice in these cases, but we always strive to help where we can. I've passed along this suggestion to the appropriate parties, to ensure your voice is heard and considered for future updates.




