TradeXMastery Reviews | Read Customer Reviews of tradexmastery.com

TradeXMastery Reviews | Read Customer Reviews of tradexmastery.com

TradeXMastery reviews

Showing 312 reviews with 1 star · Clear filters

customer
Oct 31, 2025
Withdrawals take too long and after…
Withdrawals take too long and after waiting for up to 21days without trading waiting for payment you get an email that says your withdrawal rejected and the reason is not understandable when you say amount low for withdrawal,how can $800 be low
Response from TradeXMasteryOct 31, 2025
Hi there, we’re really sorry to hear about your experience. After reviewing your case, it looks like the withdrawal was rejected because the profits weren’t yet available at the time the request was made. We completely understand how frustrating that must have been. Please reach out to our Support Team through the live chat on our website so we can review your account and help you with a successful withdrawal. We’d also love to know if there’s anything we can do to improve your experience or increase your rating.
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Cneves
Oct 31, 2025
I bought my challenge account
I bought my challenge account, pass both accounts and when they give me the live account i request for a payout and more than 30 days never receive any payout. This is a scam company
Response from TradeXMasteryNov 10, 2025
Hi Christian, we understand your frustration about the payout delay. Your case is still being reviewed by our billing team, and it remains within the 30-business-day processing period we mentioned earlier. Please contact us through the support widget on our website if you’d like an update or if you need further assistance.
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Eriksson B.
Oct 30, 2025
Would not recommend this platform…
I love the smoothness of site and the platform but when it comes to payouts and communication they are terrible. I’ve been waiting for a payout for the last 4 months for my affiliate account and still haven’t received it. At this point I’m assuming I’m never gonna get my it. I feel like I got scam and will never utilize this platform for trading.
Response from TradeXMasteryNov 10, 2025
Hi Eriksson, we’re sorry to hear about your experience and the delay with your affiliate payout. Our Accounting team processes all affiliate payments according to the payout schedule, and any pending case can be reviewed directly. According to our records, our team reached out for clarification but never received a reply to proceed. We’d really like to resolve this for you, so please reconnect with us through the support widget on our website. Once we receive your response, we can finalize your payout promptly and ensure everything is settled smoothly.
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Filip
Oct 30, 2025
My 200k account was closed
My 200k account was closed. Scam broker. I have manually closed my positions in profits and still my account was closed. Never ever buying here anything. Also talking with support is non existent. Ai bot and they don't respond to emails.
Response from TradeXMasteryNov 4, 2025
Hi Filip, we understand your frustration and truly regret that this situation has left you disappointed. As Ivan explained, your account was automatically closed after breaching the 5% daily drawdown limit. Even though you later closed positions in profit, the breach occurred earlier when your equity momentarily dropped below the limit, triggering an automatic failure. Once a breach is registered, the system permanently marks the account as failed and it cannot be reinstated. Our team is always available through the live chat on our website if you need further clarification or assistance moving forward.
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Melanie O.
Oct 30, 2025
It's outrageous that the trade can't be…
It's outrageous that the trade can't be completed and you simply close it while it's still running just because of the drawdown.
Response from TradeXMasteryNov 14, 2025
Hi Melanie, thank you for sharing your feedback. Our system tracks drawdown in real time and, as noted in your earlier message from our team, even a quick dip below the limit automatically triggers a failure. This is why the trade closed while it was still running. If you’d like us to take a closer look, our support team can review everything through the support widget on our website so we can help improve your experience.
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Cathrine D.
Oct 30, 2025
They are so quick to close accounts…
They are so quick to close accounts without full investigation and I am tired of arguing with them. I had 2 accounts running , one failed and both were failed.
Response from TradeXMasteryNov 14, 2025
Hi Cathrine, we understand how frustrating this feels and we’re sorry you had a bad experience. Our review shows both of your accounts breached the drawdown limits, which led to their closure. We’re happy to look at everything again and resolve any confusion if you reach out through the support widget on our website so our team can go through the details with you. Please let us know what could help improve your experience or increase your rating.
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Xm
Oct 30, 2025
Pésimo
En base a mi experiencia con el sistema no me agradó muchos factores entre los cuales la falta de señales para operar. También no estoy de acuerdo con el tema del marketing que parece obligatorio. Espero que mejoren sus operaciones para así se les sea más fácil a la comunidad pasar las cuentas de fondeo. Gracias.
Response from TradeXMasteryNov 13, 2025
Hola XM, lamentamos que tu experiencia no haya sido la ideal. Revisamos tu bandeja de entrada y no encontramos ningún correo electrónico tuyo, así que nos gustaría entender qué sucedió. Podemos ayudarte directamente a través del widget de soporte en nuestro sitio web. Nuestro equipo está listo para revisar tu caso y abordar cualquier aspecto que pueda mejorar tu experiencia y ayudarte a subir tu calificación en el futuro. Gracias por compartir tus comentarios.
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customer
Oct 30, 2025
i am not recieving my payouts.
i am not recieving my payouts.
Response from TradeXMasteryNov 14, 2025
Hi there, thanks for sharing your concern. Your withdrawal request from Oct 13th is still within the 21 to 30 business day processing timeline and our team emailed you yesterday with this update. We understand delays feel stressful, and we are here to help resolve anything that feels unclear. Please reach out through the support widget on our website so our team can assist further, and let us know what could help improve your experience.
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