TradeXMastery is a next-generation proprietary trading firm that helps traders around the world access professional capital and trade with confidence. We provide performance-based funding programs designed for every level of trader, from those building consistency to experienced professionals seeking higher capital allocations.Our platform offers fair and transparent trading conditions, fast account setups, detailed analytics, and responsive support focused on trader success. We believe in creating a collaborative trading environment where skill, discipline, and performance are rewarded.At TradeXMastery, our mission is simple: help traders master their craft, achieve funding, and grow sustainably.
TradeXMastery (tradexmastery.com) has 507 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Also known as
tradexmastery.com
Website
tradexmastery.com
Category
Education Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Azon lehetne még javítani, hogy mikor kérem a kifizetést, akkor zárolják az összeget, mert így a kereskedés addig, amíg nem érkezik meg a kifizetés, nem nagyon jó, ha véletlenül kedvezőtlenül alakul a helyzet, a kifizetés sem érkezik meg, vagy így 1 hét bevételkiesés van.
Response from TradeXMasteryDec 16, 2025
Kedves Magdolna! Köszönjük, hogy megosztotta velünk tapasztalatait. Nagyra értékeljük visszajelzését, és folyamatosan azon dolgozunk, hogy folyamatainkat gördülékenyebbé és hatékonyabbá tegyük. Kérjük, ne feledje, hogy folytathatja a kereskedést, amíg az egyenlege meghaladja a kifizetésre kért nyereségösszeget. Ha azonban a kért összeg veszteségek miatt már nem áll rendelkezésre, a kifizetést elutasítjuk. Ha van valami, amin javíthatnánk a felhasználói élmény javítása érdekében, hálásak lennénk, ha meghallgatnánk. Ügyfélszolgálatunk mindig elérhető weboldalunkon található támogatási widgeten keresztül.
JB
Jess B.
Hola muy buenas noches esperé un retiro…
Hola muy buenas noches esperé un retiro por un poco más de 60 días el día de ayer fue aprobado pero no llegó nunca a mi wallet me comunico con soporte pero no tengo respuesta me pueden ayudar a saber a qué wallet fue enviado
Response from TradeXMasteryMar 26, 2026
Hola Jess,
Gracias por compartir tu experiencia y entendemos la preocupación que genera no haber recibido tu retiro, especialmente después de haber esperado más de 60 días para su aprobación.
Lamentamos la falta de respuesta por parte del soporte y comprendemos lo importante que es tener claridad sobre el destino de tu pago. Situaciones como esta deben resolverse con mayor rapidez y transparencia.
Te recomendamos contactar nuevamente a nuestro equipo de soporte a través del widget en nuestra web para que puedan revisar tu caso en detalle y confirmarte la información de la wallet a la que fue enviado el pago. Si hay algo más que podamos mejorar para que tu experiencia sea mejor, nos encantaría saberlo.
AN
Andy
Pretty good prop, have improved in some areas, room for improvement in others
The challenge rules are really nice. The customer service speed has greatly improved. My experience with customer service has been good. Unfortunately, the payouts take really long. Some competitors are 48 hours. I had to wait 21 days on $1100 withdrawal (which I guess is considered a large withdrawal but this is actually small).
Response from TradeXMasteryNov 19, 2025
Hi Andy, thank you for sharing your feedback with us! We are glad to hear that you are enjoying the challenge rules and that our customer service speed has improved for you. We understand your frustration regarding the 21 day payout, and we know how important fast processing is for our traders.
According to our records, your first payout from Oct 8th was completed on Nov 6th, which was still within our 21 business day processing window outlined on our website, and we appreciate your patience throughout that period. We also see that you requested another payout on November 11th, and we hope to process this one sooner for you.
Our team is continually working on improving withdrawal times, and your comments help us prioritize this further. If you need anything else, please feel free to reach out through the support widget so we can continue improving your experience and hopefully increase your rating.
FD
Fabio D.
Trustpilot hide my 3er opinion
This is my third review for this Propfirm (Don't know why Trustpilot Hide my original 3erd opinion. I sent all the images and things they requested to republish my opinion but they didn't). So, Based on my previous review, I've already received my fourth withdrawal credit, so I'm giving it a 3-stars rating. General context... My first 3 withdrawals were made in less than 11 days (3, 5, and 11, respectively); therefore, I had a 5-star rating in my first review. For my second review, frustrated by a wait of more than 21 business days, I gave it a 2-star rating, assuming I had already received payment for 3 withdrawals. This time, I'm upgrading to 3 stars, considering that after 34 calendar days, I finally received my 4th withdrawal. I can also attest that the platform does pay, but there's still a lot for improvement in terms of payment times and execution (this is the most important thing for a Propfirm and the main reason its clients look for it). I hope to be able to write a next review, positively reaffirming they improvement in effective withdrawal times, since in accordance with its policies, Until withdrawals are effective and the account balance has been updated, it is recommended not to operate the account to avoid withdrawal denials. In my case, I had to keep my funded account unused for over a month.
This opinion and experience was from octuber 8th; when finally TradexMastery confirm the 4th payout.
Actually I'm close to reach my second 100K acount. And as I said, if they improve the time to make withdrawals I put again another 5 stars.
Thank you
Response from TradeXMasteryNov 6, 2025
Hi Fabio, thank you for sharing such a detailed update about your experience. We truly appreciate your continued trust and patience with us. We’re glad to know you’ve received your fourth withdrawal and that you recognize our commitment to fulfilling payouts. We completely understand your point about processing times and are actively working to improve efficiency in this area. We’d love for your next experience to be even smoother. Please feel free to reach out via our live chat if there’s anything we can do to further assist you.
LD
Liss D.
Long wait
Bought under the impression, payouts was fast.
Waiting ages for each payout.
Shame as used to be much better.
Response from TradeXMasteryNov 4, 2025
Hi Melissa, thank you for sharing your feedback. We’re sorry to hear the payout process felt slower than expected. As mentioned, your two withdrawal requests are being handled by our finance team, and we expect them to be completed within the extended timeframe due to the higher amount and current processing volumes. We truly appreciate your patience and understanding. If you’d like to discuss this further, please reach out through the live chat widget on our website so we can assist you directly.
SO
Somix
Great Features, Stressful Support and Payout Delays
The platform is not bad, it has good solutions, the back office looks nice, and they try to transparently post payouts on Telegram. However, the support system is a complete disappointment. The live agent no longer works like it did before. Previously there was a live agent, but even that did not function actively enough. Now the email communication is disastrous, as days pass between responses.
Another negative point is that my affiliate bonus has still not arrived after three weeks, and it also takes a very long time to receive funded account payouts. This makes the whole experience extremely stressful for users.
Response from TradeXMasteryNov 7, 2025
Hi Somix, thank you for sharing your thoughts. We’re glad you appreciate our platform’s features and transparency, though we’re sorry to hear your experience hasn’t felt smooth. Our records show you currently have three pending affiliate payouts, including one requested on Monday, which will be processed as soon as possible. We’ve also been responding to your inquiries within an hour or the same day, but we’ll review how we can make communication feel more efficient. Please reach out via the live chat widget if there’s anything we can do to improve your experience further.
CU
customer
Chat is limited
Chat is limited . Responsed is slow .
Response from TradeXMasteryOct 30, 2025
Thank you for your review and for taking the time to share your thoughts. We’re sorry if our response times felt a bit slow. Our team currently operates on weekdays, but we’re looking into expanding coverage to include weekends so we can assist even faster. We’re glad that most of your requests have been handled promptly, and we truly appreciate your understanding. We’d love to know if there’s anything we can do to make your next experience even better or help increase your Trustpilot rating.
MB
M B.
Daily draw down does not mean 24hrs. Also 3 days to wait for funded account to be issued is to long, why?
I do not like the fact that my funded account failed. I have only had this account for 5 hours. My first trade was 8h45 am New Zealand Time and my 3rd trade was 13h00 pm New Zealand time which is not a 24hr period. I have failed this account by a few cents because I thought I was still on the same day. And had the available drawdown of $300 and I was -$280. But unknown to me it had tick over into new time slot and I think this is unfare. It should be recorded as a 24 hr period. The 3 day waiting period for funded account is to long, why? I am told immediatelty if I fail, why not fund us within 12hrs?
Response from TradeXMasteryNov 3, 2025
Hi there, thank you for taking the time to share your thoughts. We completely understand your frustration about how the daily drawdown is calculated and the wait time for funded account activation. As explained in our message on October 29, the 4% daily limit is based on the start-of-day equity/balance and resets at 00:00 GMT+3, which can sometimes differ from local time zones. The 48–72 hour review period is standard, as all accounts undergo verification and KYC before funding. Please reach out if you’d like further clarification on any part of the process.
