TradeXMastery is a next-generation proprietary trading firm that helps traders around the world access professional capital and trade with confidence. We provide performance-based funding programs designed for every level of trader, from those building consistency to experienced professionals seeking higher capital allocations.Our platform offers fair and transparent trading conditions, fast account setups, detailed analytics, and responsive support focused on trader success. We believe in creating a collaborative trading environment where skill, discipline, and performance are rewarded.At TradeXMastery, our mission is simple: help traders master their craft, achieve funding, and grow sustainably.
TradeXMastery (tradexmastery.com) has 507 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Also known as
tradexmastery.com
Website
tradexmastery.com
Category
Education Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I wish I could give it zero stars....
Still waiting for a Payout since August 2025, they keep saying it's been passed on to the accounting team...
Unreliable prop firm...
Holding on to payout for over 4 months!!!!
Scam ‼️
Response from TradeXMasteryMar 26, 2026
Hi there,
Thank you for sharing your experience. We’re truly sorry to hear about the delay with your payout and understand how frustrating it must be to wait this long without a clear resolution.
We sincerely apologize for the repeated responses you’ve received and the lack of a defined timeframe. This is not the level of communication or reliability we aim to provide. While payouts may go through internal review processes handled by our Accounting team, we recognize that extended delays like this can significantly impact your trust and overall experience.
We kindly ask you to reach out to our Support Team through the support widget on our website so your case can be reviewed in detail. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
CU
customer
Payout delayed over 50 business days beyond stated timeline
I am sharing my experience to document an ongoing payout issue.
This firm advertises a 21 business-day payout timeline. My payout was approved by Risk Management, which the company has already confirmed in writing. However, Accounting has not completed the payment, and it has now been over 50 business days beyond the stated timeline.
Despite multiple follow-ups and escalations:
No transaction reference has been provided
No confirmed processing date has been given
No written explanation has been offered for the delay
My most recent formal follow-up received no response at all
I have remained professional and attempted to resolve this internally, but indefinite delays and complete non-response are not acceptable when a clear payout timeline is advertised.
I am posting this review to document the situation and to seek transparency and resolution.
UPDATE****
I’m posting this to document an unresolved payout issue with TradeXMastery so other traders can make informed decisions.
TradeXMastery advertises a 21 business-day payout timeline. My payout was approved by Risk Management, which their team confirmed in writing. However, the payout has now been delayed over 50 business days beyond that stated timeline.
Over the course of multiple escalations:
No transaction reference has been provided
No specific payout date has been given
No written explanation has been offered for missing the published timeline
Support responses consistently stated that the payout was “with Accounting” or would be processed “over the coming days,” without any concrete details. When I requested a specific date or confirmation from Accounting, Support stated they could not provide that information and ultimately closed the ticket while the payout remains unpaid.
I’ve remained professional and attempted to resolve this internally. At this point, I’m simply documenting the facts:
Advertised payout timeline: 21 business days
Actual delay: 50+ business days and ongoing
Status: Approved, unpaid, no date, ticket closed
Update: TradeXMastery has now explicitly confirmed the above information and acknowledged that no further assistance or payout timeline can be provided. The payout remains unpaid more than 50 business days beyond the advertised 21 business-day timeline.
Response from TradeXMasteryMar 26, 2026
Thank you for taking the time to share such a detailed account of your experience. We’re truly sorry to hear about the ongoing delay with your payout, especially after it was confirmed as approved. We completely understand how concerning and frustrating it must be to exceed the stated 21 business day timeframe by such a significant margin without clear updates.
We sincerely apologize for the lack of transparency, missing transaction details, and the absence of a defined processing date. We also regret that your recent follow-ups did not receive a response, and that your ticket was closed without resolution. This is not the level of communication or service we aim to provide.
While payouts do go through final processing stages handled by our Accounting team, we fully recognize that the situation you’ve described falls short of expectations.
We kindly ask you to contact our Support Team again through the support widget on our website so your case can be re-evaluated. Your feedback is extremely important to us, and we would greatly appreciate the opportunity to improve your experience and work toward restoring your confidence in our service.
TT
TTnos
Scam Website
Scam Website, passed challenge given run around and no reply. Should go to jail for fraud
Response from TradeXMasteryMar 26, 2026
Hi TTnos,
Thank you for sharing your experience. We’re truly sorry to hear about the frustration you’ve faced, especially after completing your challenge and not receiving the communication you expected.
We understand how concerning it must feel to experience delays and a lack of response, and we sincerely apologize if this has been your experience. Please note that all accounts and progression stages go through internal review processes to ensure compliance with our policies.
We kindly ask you to contact our Support Team via the support widget on our website so your case can be reviewed in detail and followed up appropriately. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
EB
Ela B.
TxM hält nicht, was es verspricht TxM doesn’t keep what it promises
🇩🇪 🇬🇧
Seit meiner Auszahlungsanfrage vom November 2025 warte ich bis heute auf mein Geld. Die Auszahlung befindet sich weiterhin im Status „pending“, obwohl die von TradeXMastery selbst genannten Bearbeitungsfristen längst überschritten sind.
Der Support reagiert zwar sporadisch, liefert jedoch ausschließlich standardisierte Copy-Paste-Antworten, ohne auf den konkreten Fall einzugehen. Tickets werden häufig direkt nach einer Antwort geschlossen, wodurch ein sachlicher Dialog faktisch unmöglich ist. Eine echte Einzelfallprüfung ist für mich nicht erkennbar.
Zusätzlich ist das Konto während der offenen Auszahlungsanfrage blockiert. Ich kann weder weiter traden noch eine neue Auszahlung beantragen. Parallel dazu erhalte ich regelmäßig Werbe-E-Mails für stark rabattierte neue Accounts (30 %, 50 %, 60 %), obwohl eine bestehende Auszahlung seit Wochen nicht bearbeitet wird. Dieses Vorgehen wirkt widersprüchlich und unprofessionell.
🇩🇪 🇬🇧
Insgesamt entsteht der Eindruck, dass kommuniziert wird, ohne zu handeln, und dass Verzögerungen systematisch ausgesessen werden. Meine Erfahrung mit TradeXMastery ist daher negativ und enttäuschend.
Since my withdrawal request of November/2025 I have been waiting for my money until today. The payout is still in „pending“ status, although the processing times mentioned by TradeXMastery itself have long been exceeded.
Although the support reacts sporadically, it only provides standardized copy-paste answers without going into the specific case. Tickets are often closed directly after a response, which makes a factual dialogue factually impossible. A real individual case examination is not recognizable to me.
In addition, the account is blocked during the open withdrawal request. I can neither continue trading nor request a new payout. At the same time, I regularly receive promotional emails for heavily discounted new accounts (30%, 50%, 60%), although an existing payout has not been processed for months. This approach seems contradictory and unprofessional.
Overall, the impression arises that communication is taking place without acting, and that delays are systematically eliminated. My experience with TradeXMastery is therefore negative and disappointing.
🇩🇪 🇬🇧
Response from TradeXMasteryMar 26, 2026
Hallo Ela B,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausführliche Erfahrung zu teilen. Es tut uns sehr leid zu hören, dass Sie seit November 2025 auf Ihre Auszahlung warten und dabei auf anhaltende Verzögerungen sowie unzureichende Kommunikation gestoßen sind. Wir verstehen vollkommen, wie frustrierend es sein muss, wenn Bearbeitungszeiten überschritten werden und gleichzeitig keine klaren, individuellen Rückmeldungen erfolgen.
Wir entschuldigen uns aufrichtig für die wiederholten Standardantworten, das vorzeitige Schließen von Tickets sowie die fehlende Transparenz in Ihrem Fall. Ebenso verstehen wir, dass die Einschränkung Ihres Kontos während einer offenen Auszahlung sowie gleichzeitige Werbemitteilungen widersprüchlich wirken können.
Bitte beachten Sie, dass Auszahlungen interne Prüf- und Bearbeitungsprozesse durchlaufen. Dennoch erkennen wir klar an, dass Ihre geschilderte Erfahrung nicht dem Standard entspricht, den wir anstreben.
Wir bitten Sie, unseren Support über das Support-Widget auf unserer Website zu kontaktieren, damit Ihr Fall erneut und gezielt geprüft werden kann. Ihr Feedback ist für uns sehr wertvoll, und wir würden die Gelegenheit sehr schätzen, Ihre Erfahrung zu verbessern.
Hello Ela B,
Thank you for taking the time to share your detailed experience. We are very sorry to hear that you have been waiting for your payout since November 2025 and have encountered ongoing delays along with insufficient communication. We fully understand how frustrating it must be when processing timelines are exceeded without clear, case-specific responses.
We sincerely apologize for the repeated standardized replies, the premature closing of tickets, and the lack of transparency in your case. We also understand how the account restriction during an active payout request, combined with ongoing promotional emails, can feel contradictory.
Please note that payouts go through internal review and processing procedures. However, we clearly acknowledge that your experience does not reflect the standard we aim to provide.
We kindly ask you to contact our Support Team via the support widget on our website so your case can be reviewed again thoroughly. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience.
LS
Lisa S.
They don‘t pay!
I've been waiting for my payment for 3 months, it hasn't even been confirmed yet. Support helps you zero. They advertise with fast payouts, but you wait forever for it. Feels like a scam!
Response from TradeXMasteryMar 26, 2026
Hi Lisa,
Thank you for sharing your experience. We’re truly sorry to hear about the delay with your payment and the frustration caused by the lack of support you’ve encountered. We completely understand how disappointing this must feel, especially when expectations around payout timelines are not met.
We sincerely apologize for the absence of confirmation and the limited assistance you’ve received. This is not the level of service or communication we aim to provide.
Please note that all payout requests go through internal review and processing procedures. That said, we fully recognize that extended delays and unclear updates can impact your trust.
We kindly ask you to reach out to our Support Team via the support widget on our website so your case can be reviewed in detail. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
EB
Eliud B.
Poor company and not very professional
One star is a lot for this company. I passed my challenge and request $200 and it took them like 10 days. Request my second payout and after 60 days they cancel my account because they said that I used 5 different devices. That was no true. I only used my computer and my phone. Customer Service is very bad. I will never use this company again. Lost over 6k
CU
customer
If I could give 0 stars then I would
If I could give 0 stars then I would. Do NOT waste your time. They won’t pay you, they will block demo accts you pass and claim bogus rule violations even though in their terms and conditions, what they accuse you of you can. You can’t get ahold of anyone. You submit tickets only for them to be closed. I had a pending payout and passed a 200k before the denied it all and blocked half my accts.
PL
Paul L.
votre support est fantôme pour repondre…
votre support est fantôme pour repondre au client il faut plusieurs jours rien est sur avec vos service il serait prudent de ne pas investir chez traderxmastery. you are a scamer.
