TradeXMasteryTradeXMastery is a next-generation proprietary trading firm that helps traders around the world access professional capital and trade with confidence. We provide performance-based funding programs designed for every level of trader, from those building consistency to experienced professionals seeking higher capital allocations.Our platform offers fair and transparent trading conditions, fast account setups, detailed analytics, and responsive support focused on trader success. We believe in creating a collaborative trading environment where skill, discipline, and performance are rewarded.At TradeXMastery, our mission is simple: help traders master their craft, achieve funding, and grow sustainably.
TradeXMastery (tradexmastery.com) has 507 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Showing 312 reviews with 1 star · Clear filters
Clive
I recently passed my phase 2 challenge with TradexMastery and was told that my account was blocked due to copy trading and wrongful edging. I am new to trading so this outcome goes well over my head. They said i would get an email detailing how the outcome came about, yet I am still waiting for this email. It took me quiet some time to pass phase 2 only to get blocked. Companies like this should not be allowed to operate. Scammers!!!!! So disappointing.
K. E.
Let's protect each other from scammers. Two of my three difficult-to-execute invoices were rejected, and they wrote that my payment had been accepted and would be sent soon. I requested payment on November 13, totaling $480. I still haven't received anything! They didn't send it! And based on experience, I won't receive it! To this day, I see people buying accounts. Let's warn everyone that this is a scam and they don't pay!
Response from TradeXMasteryMar 26, 2026
Hi K. Emi, Thank you for sharing your experience. We’re truly sorry to hear about the frustration you’ve faced regarding your payout request and the delays you’ve described. We completely understand how concerning this must feel, especially after waiting such a long time without resolution. We sincerely apologize for the lack of clarity and follow-up you’ve experienced. This is not the level of communication or service we aim to provide. Please note that all payout requests go through internal review and processing procedures to ensure compliance with our policies. We kindly ask you to contact our Support Team via the support widget on our website so your case can be reviewed in detail and followed up appropriately. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
Sim S.
I have requested my first payout after working on my funded account for every year and it’s been now two months and I’ve received nothing, it says it status pending and I’m not able to get in touch with anybody at the Company. Really disappointing. It’s very relevant that they don’t even give you the customer service contact details in their response to their review! Do not touch them !
Response from TradeXMasteryMar 26, 2026
Hi Sim Simma, Thank you for sharing your experience. We’re truly sorry to hear about the delay with your first payout and the difficulty you’ve faced trying to reach our team. We completely understand how disappointing and frustrating this must be, especially after the time and effort you’ve put into your funded account. We sincerely apologize for the lack of communication and updates regarding your payout status. This is not the level of service we aim to provide. We kindly ask you to contact our Support Team through the support widget on our website so we can review your case in detail and assist further. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
customer
pagué un challenge, se quedó en failed por problemas con mi wifi, me lo cobraron del banco y no me lo devuelven. Son unos ladrones, evitar meter el dinero aquí
Amz
Very slow communication or none at all, waiting for well deserved payout for over 5 weeks now and nothing received! Time wasted
andres D.
No pagaron nunca el retiro, nadie responde así que no compren cuentas con ellos porque no les van a responder por su dinero es una estafa completamente cuidado.
Response from TradeXMasteryMar 26, 2026
Hola Andrés, Gracias por compartir tu experiencia. Lamentamos sinceramente leer tu situación y entendemos lo frustrante que debe ser no haber recibido tu retiro y no obtener respuesta del equipo de soporte. Queremos asegurarte que todas las solicitudes de pago pasan por procesos de revisión para garantizar el cumplimiento de nuestras políticas y la seguridad de todos los usuarios. Sin embargo, reconocemos que la falta de comunicación y los retrasos pueden generar desconfianza, y pedimos disculpas si esa ha sido tu experiencia. Te pedimos que contactes con nuestro equipo de soporte a través del widget en nuestra web para que podamos revisar tu caso en detalle. Tu opinión es muy importante para nosotros, y agradeceríamos la oportunidad de mejorar tu experiencia y trabajar hacia una solución adecuada. Hello Andrés, Thank you for sharing your experience. We are truly sorry to read about your situation and understand how frustrating it must be to not receive your withdrawal and not get a response from support. We want to assure you that all payout requests go through review processes to ensure compliance with our policies and user security. However, we recognize that lack of communication and delays can lead to distrust, and we apologize if this has been your experience. We kindly ask you to contact our Support Team through the widget on our website so we can review your case in detail. Your feedback is very important to us, and we would appreciate the opportunity to improve your experience and work toward a proper resolution.
Michael D.
My first payout was $400. I requested it on 23/07/2025 and received it 26/07/2025 On the same funded account, my second payout of $138 was requested on 04/08/2025 and I received it on 08/08/2025 On the same funded account, my third payout of $799.30 was requested on 7/10/2025 and I received it on 05/11/2025 On the same funded account, my latest payout of $671.66 was requested on 13/11/2025. Today is 15/01/2026 and I am yet to get it Meanwhile, on their Instagram bio, they state, "Payouts weekly" On their website FAQ, they say payouts may take up to 21 business days to process and as you can see, my payout has been pending for over 30 business days as you can see and when i raise a support ticket, they close it telling me to be patient as they have escalated it and there is nothing they can do about it All comments' section accross all their social media platforms are locked which doesnt show tranparency if you asked me I'll personally never purchase another account from Tradexmastery if you asked me I'll edit this honest review of mine when this pending payout is eventually approved and paid by them. I have sufficient documentation to support every claim of mine in this review — UPDATE – March 23, 2026 Since my original review (detailing successful payouts of $400, $138, and $799.30 on the same funded account), significant developments have occurred: - My latest payout request of $671.66 (submitted 13/11/2025) remained pending for over 2 months despite their FAQ stating "up to 21 business days" and Instagram bio claiming "Payouts weekly." - On or around mid-November 2025, after a highly profitable NAS100 trade (6.11 lots, ~$1.1M profit in under 30 minutes), they sent an email revoking the initial payout approval following an "extended compliance review." - Violations cited: Copy trading (28.6%), Shared IP addresses (4), News trading ($62.86), Margin/Overleveraging ($1,209.65) — referencing T&C sections 10.3.10, 10.3.16, 11.1/11.1.1, and 10.3.13. - I never used copy trading — all trades were manual and independent. - IP changes were due to unreliable internet in Lagos, Nigeria (switching between Teltwine broadband, MTN mobile data, iPhone 13 Pro Max hotspot, and MacBook Air — all personal devices, no VPN/proxy). - A nearly identical earlier trade (October 7, 2025: 6.66 lots NSDQ.X, x500 multiplier, $1.2M profit, 361% ROI on margin) was processed without any flag and contributed to the $799 payout certified/paid on 05/11/2025. - The account was fully closed/blocked shortly after my original Trustpilot review went live (no prior warning about the review causing issues). I submitted their official Compliance Review form (Google Form they provided) with full details, explanations of my Nigerian internet situation, and direct links to evidence (payout certificate + trade screenshots, since no file upload option exists). No response yet. This pattern — small payouts honored quickly, large profitable ones scrutinized/revoked with vague breach claims (often copy trading/IP/overleveraging without proof), and account closure after public feedback — matches many other recent Trustpilot reviews. My final stance: Restore my account and honor the full payout owed, or I will continue to call this out publicly across every relevant platform until there is transparency and resolution. I still have all documentation (emails, certificates, TradeLocker screenshots) and remain open to a fair outcome, but I will not stay silent. I will update again if anything changes, but at this point, I strongly advise caution with Tradexmastery, especially on larger accounts or after big wins. Original review stands — I'll only remove/edit claims once the pending payout is resolved (which seems unlikely now). Stay safe out there, traders. ---
Red H.
I requested my payout over 30 days ago, I can't reach anyone to inquire about why I hadn't received my payment. Their rules state that you can withdraw on challenge accounts once funded every 3 days BUT, you can't even do that until your pending withdrawals are paid. Therefore, THAT'S A LIE!