TradeXMasteryReviews of tradexmastery.com

Its being long time,more than a month but they didn’t release my first payout according to them, payout should be processed within 3 days or 21 days but its being one month,they didn’t give my reward. This prop firm is totally scam and fraud. Don’t trust with this prop firm.

I am extremely frustrated with this company’s handling of my case. I requested a refund within the 14-day period and made no trades. According to their own policy, I should be eligible for a refund, yet it has not been processed. Furthermore, my wife's account was closed due to alleged copy trading and multiple accounts on the same IP address. We share devices as a couple, which is completely normal. The lack of transparency and delayed resolution raise serious concerns. I hope the company takes responsibility and resolves this issue promptly. complaint online at econsumer.gov

I don’t know how TradeXMastery is still in business. If I could put 0 stars I would. They have no intention on paying anyone any money and are just looking for ways to get people to keep purchasing accounts. My most recent account was a 1-Step $200k challenge with no consistency requirement. It was their new promotion. I paid around $690 with the discount, earned $10,000 in 5 days of trading and received an email that I had passed the challenge, but that it was under review for up to 3 days. The next day I received an email from them saying that I had failed because of copy trading, without providing any proof of such a thing. They said I entered trades the same time as others did 😂, as if I’m supposed to be the only one trading in these markets. I’ve been trading for a year with them and I finally passed a big challenge, only to see that their intention was to never give me a funded account. I made a claim for my money and am awaiting a response from my bank. Additionally, they sent me their rules and while reading them carefully I found that they state that you cannot have more than $200k in instant funded accounts at once. I looked back and realized that in September/October/November of 2025 they allowed me to purchase multiple $200k instant funded accounts on several occasions, which means that they obviously violated their rules by allowing that, and should reimburse me for it. I’ve lost a lot of money with this company, and just hope that others don’t make the same mistakes as me.

Very poor experience I would give 0 stars if I could. I requested a withdrawal on 03/10/2025 and the status is still pending at the time of writing this review. Customer support has not been helpful. All responses appear to be automated, with the same repeated message asking me to be patient and stating that my case has been forwarded to the relevant team. I have submitted over 15 support tickets, but there has been no progress or clear explanation. Once my account became profitable, withdrawals have stopped Based on my experience, I would not recommend this company.

Traded with these for nearly 2 years now and just been issue after issue. Block accounts for stupid reasons like multiple IP addresses over 31 devices I mean even the million dollar traders dont own 31 devices that's just ridiculous! We have a community who are waiting 4 months without payouts and no communication, theres no customer support anymore and they just keep sending promo offers which shows how desperate they are to get business in. Won't be long before they're liquidated themselves!!

Ya les escribi al suport, pero no contestan. Tengo un pago pendiente de 8000$ desde el 08.12.2025. Siguen haciendo propaganda para que la gente compre, espero que no lo hagan. Es una ESTAFA!

I have been trading with TradeXMastery for over two years. Over the months, their customer service has gotten ridiculously horrible. Their payouts have gotten significantly slower, even for small amounts. AND, let's not talk about their rules. The rules are ridiculous. They bank on customers not passing the challenges due to manipulation, system maintenance, not following IP address rules, copy trading rules, and/or multiple devices rules. Please read their terms and conditions carefully and expect to not really understand them. Their platform is really nice but they are NOT trustworthy. And, more than likely, you will not get your funded account or payout.

I am a TradeXMastery customer who has purchased multiple accounts and, until now, intended to continue using your services. Unfortunately, my recent experience specifically regarding my family member’s delayed payout has been extremely disappointing and concerning. She successfully built and passed her account after working very hard to meet all requirements. Despite this, she has been met with excessive delays, inconsistent responses, and what feels like a continuous runaround rather than clear answers or resolution. The response time from your support team has been unacceptable, and the lack of transparency has created unnecessary stress and frustration. As a paying customer myself, this situation has significantly affected my trust in your company. If payouts are not handled properly or professionally for traders who follow the rules and succeed, it raises serious concerns about how current and future customers including myself will be treated. At this point, it makes me hesitant to continue using my own accounts. Customers deserve timely responses and fair treatment, especially after fulfilling all trading requirements.