tradesviz.comReviews of tradesviz.com

I've used the NQZ4 ticker symbol in the specific format from my broker and the one from the CME website for over a year in other journal platforms without any issues. Tradesviz wants a particular format, one I've never had to use. That is not a problem. My issue is the customer service. I didn't get past the first hour due to the poor representation. He started to use exclamation marks and was condescending over a miscommunication between myself and (what I believe was) a bot. The platform seems to be set up nice and the price is reasonable but I vote with my dollars and this is not a company that I'd want to give my money to when they have someone representing them like that.

This software is clunky. The ability to seamlessly bring in trade data is marginal at best. Trade download data is sketchy ie the categorization is not always correct. If you are trading more complicated spreads you are in trouble. The customer support is not great and PK is not a nice guy.

The data is always wrong, no accurate pnl, website is very slow. It's very expensive for the service provided. I really don't recommend it. Very annoying

It sucks, always the data is wrong with the trades…. It’s not worth it

Eine der schlechtesten Erfahrungen jemals, zu aller erst eine extrem unübersichtliches Userinterface, nachdem ich rausgefunden habe wie man trades importiert, wurde diese bei 3 Tagen zum einen zur falschen Uhrzeit eingetragen und anstatt ein P/L von 3,08€ wurden einfach 3,50€ angezeigt. Selten so eine schlechte Platform benutzt da bleibe ich lieber bei Stonk Journal. Diese ist zwar wesentlich simpler aber funktioniert dafür wenigstens

I have to agree to other reviewers that support is really unfriendly. In addition manual input is very complicated and takes too much time. So I tried to go for automatic import. I asked for help after incorrect automatic import from my MT5 account, with different incorrect p/l values for e.g. JPY pairs and CAD pairs. The support was very quickly fixing something, but only maybe one pair. Next import showed a different but still wrong total p/l, so I sent another email. Now I got a very unfriendly email, stating my broker would use very special leverage values for each single pair. After finding a free tool which could import from MT5 I found all numbers correctly imported there. So no recommendation if you use MT5 !! Test everything you want to use directly and decide for yourself!

I use two exchanges, ByBit and KuCoin. TradesViz does not automatically update my trades, so the public page where others can follow my trades does not work at all. Their solution is that I sync manually. That's not why I pay for automation. The second issue is that it syncs trades that I excluded by setting a date to sync from. It just keep syncing (some) trades before a specific date I do not want to show up. Third: when I go to my trades on TradesVis, it is not really clear. It takes me a lot of effort to read the trades properly. So I go to my Exchange to compare. The information on the exchanges is more clear to me. In some cases there is a difference between the information on the exchange and TradesViz. So I do not trust the information on TradesViz. The support is not that good. They like to point to the exchanges, and tell me it's their fault. Yes could be, but you offer me a service that does not work as I expected. What do you want me to do? Contact the exchange and tell them TradesViz does not work properly with the information they sent? Then there is no refund option, so I ended up paying fully for something that is completely useless to me.

This platform tires to add all the bells and whistles for every metric you can possibly think of but lacks simplicity so much that you cant have a chart up of your PnL on a trade by trade basis. Also I keep getting gateway timeouts and cant clear an account. Not worth the time or money. Lacks simplicity, "AI" also sucks and tells you everything you could interpret from the chart yourself. Bought for 1 year and seriously regret the purchase. Use Trader sync instead.