Trade Show Travel CompanyReviews of tradeshowtravelco.com

Jeannie was a great help. She is very knowledgeable and took the time to explain the details clearly to me and my wife. Great customer service.!!!! I give her seven stars instead of five

10-Star Customer Service Recognition for Jeannie Masso ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I would like to take a moment to recognize Jeannie Masso for providing me with truly exceptional customer service during a very difficult and disappointing family vacation experience. I booked my reservation through Monster Reservation and, unfortunately, upon checking in at Calypso Cay, I experienced some issues that left me very disappointed and unhappy. After speaking with the front desk and not receiving the resolution I was hoping for, I was connected with the manager, who was very understanding and did everything possible to assist us. We were eventually moved to another room, and transportation was arranged to help us move from one room to the other. Although the situation was stressful and my vacation was not going as planned, I decided to contact Monster Reservation. That is when I had the pleasure of speaking with Jeannie Masso. Jeannie was absolutely wonderful! ❤️ She was kind, patient, understanding, compassionate, and genuinely listened to my concerns. She went above and beyond to help make up for the inconvenience my family experienced. She provided me with an additional vacation, along with all the details and information I needed, and made sure I understood everything before we ended our conversation. Customer service like this deserves to be recognized. Jeannie Masso deserves 10 stars—not just 5! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thank you, Jeannie, for turning a frustrating situation into a much more positive experience. Your kindness, professionalism, and willingness to help truly made a difference. I appreciate you more than you know! Thank you, Jeannie Masso, for your excellent customer support and for going above and beyond for me and my family. ❤️🙏🏽 You are truly an asset to Monster Reservation! 🌟

Chelly, with Trade Show Travel Company, was great in helping us with our vacation planning. Her knowledge helped us make the decisions that were required and she is very personable and spoke with clarity, which my wife and I appreciate greatly... Thank you, Chelly!

***** I'm adding an additional five stars because the professionalism, courtesy, and white glove service I received from Chelly and Debra was 10 at least! In a world where mediocrity seems to have become the gold standard, Debra and Chelly are the cream that rises to the top. Simply put, I'm their customer for life, and if YOU aren't, yet ... do yourself a favor and see what you've been missing!

Jean Mosso is outstanding in rectifying my displeasure with Trade Show Travel. Due to confusing guidance given to the employees who sell the packages, I would get a call each other week to "upgrade" for another $1299. After the third upgrade, I was told that I had the highest level and would never receive another offer or phone call. However, within days, I received several more calls for upgrade opportunities, each costing around $1299. I would tell each agent I had the highest level, and they would say I didn't because the company added more features. It become extremely frustrating, and I felt I was being taken by a scam, even though the feedback was good before I purchased any package. I called Jean Mosso and she immediately recognized the issue and resolved it without delay and apologized for the confusion and inaccurate information in my file. I am very pleased with Trade Show, actually Jean Mosso, and very happy with the way she rectified my displeasure.

I had a great experience with the Service, INFORMATION, friendliness, professionalism that both Shelly and Debbie shown as I was booking the second vacation of the package I purchased. Both of these ladies were wonderful, and I am looking forward to book the next vacation with their help

I cannot say enough good things about the incredible service I received from Debbie at Trade Show Travel Company! Planning travel can be stressful, but Debbie made the entire process a breeze. She has been incredibly patient with all of my questions, remarkably informative every step of the way, and so flexible as we worked through the details. She truly went above and beyond to make sure I was taken care of. If you work with this company, definitely ask for Debbie—she is absolutely amazing!

I spoke with Jean Mosso. She was very helpful and informative.