Traders Agency is a Financial Publishing company headed up by expert financial analyst Ross Givens. He specializes in stock and options trading, corporate insider trading, and more. Traders Agency has been in business since 2018 serving tens of thousands of students.
Traders Agency - Ross Givens (tradersagency.com) has 647 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
tradersagency.com
Website
tradersagency.com
Category
Books & Magazines
Location
orlando, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I talked to Careem yesterday... he did a great job.
I talked to Careem yesterday and he was very knowledgeable and polite. He did not immediately know the answer to my questions, but he told me he would check with the support group. He did so, and emailed me within 5 or 10 minutes of our conversation. I appreciated his help and his attitude.
Response from Traders Agency - Ross GivensFeb 19, 2024
Hey Bruce! Shout out to Careem! Thanks for mentioning his initiative – that's exactly how we train our team. Let us know if we can assist you further.
MR
Megan R.
STAY AWAY! DO NOT TRUST INFO FROM INSIDER EFFECT! .
This is my 2nd review of Traders Agency, Insider Effect.
When Traders Agency read my initial review of their agency I received an email advising me to contact their support team in order to “ make things right.”
I did as advised, arranged for a call back on February 7 2024. Their representative, Chris, was the same person I spoke to the first time who denied refunding the $2000.00 fee we paid to join Insider Effect. As crazy as this sounds he gave us a lifetime membership with this company. Why would anyone want more of a failed scheme.
This time Chris called us again, but had not a clue why he was told to call. This time he again refused to refund our $2,000.00 fee, stating that I had access to their propriatary software. We had made 10 trades based on Insider Effect recommendations . The buy/sells were made within minutes of notification.
These “insider” trades have cost me a $5,656.00 loss. Chris said that if we stayed with the company and continued to buy and sell, there would have been some profit, hinting that although we bought and sold when we were advised to, it was not an optimum time. But like a gambler’s philosophy, if only I had waited and gambled more, my luck would turn around.
I intend to pursue this further having given Insider Effect 2-opportunities to refund my $2,000.00 fee charged for “access” to this amazing tool to trade stocks.
Your partner Steve Turley will also be mentioned in my complaint to the SEC.
He is complicit in promoting this fraud.
STAY AWAY! If I could give this Insider Effect a negative I would. DO NOT GIVE THIS OUTFIT YOUR MONEY THINKING YOU WILL MAKE ANY MONEY. We signed up in July, bought and sold on the day we were advised. The ten companies we had we sold at the STOP LOST. Needless to say, we not only did not make one dime but lost several thousand dollars. My husband called the company asking that our initial sign up fee of $2000.00 be returned. Of course Chris would NOT refund that money but instead made us lifetime members. Can you believe such lunacy? Needless to say we are no longer following any advice from these people. If Insider Effect were a decent company they would have returned our money. We signed up on the advice of Dr. Steve Turley whom we will also write to so he is aware of this lousy crooked company.
Response from Traders Agency - Ross GivensFeb 19, 2024
Hello Megan. We appreciate you giving us another opportunity to address this situation and are sorry to hear that you have not had the best experience thus far. We hope that will change.
The fact that the program is non refundable is disclosed in the webinar that your husband attended as well as being specifically stated on the order form he used to purchase this product online under the "Frequently Asked Questions". It was also in the "Terms and Conditions" that he had to sign off that he'd read, understood and agreed to. The reason for this is because we teach our students exactly how to find these insider trades on their own if they wish to spend the time to do so. Too often we've encountered people who gain access to this information and then try to get a refund. There's no way to get the education back once it's been learned.
When you spoke with Chris in September, you were offered a free upgrade to unlimited access from two years which is not something we normally do. This was done as a customer courtesy to you. You were both onboard with this solution at the time. Additionally, Ross goes out of his way during the webinars to point out that all trading involves risk. Now, five months later, the program is doing exceptionally well and has been since September. I would encourage you to do as Chris suggested the first time you spoke with him and paper trade the program and see for yourself how well it's doing. This will give you the confidence to use the program to make back your losses and then some!
As to Chris not knowing why he was calling you, he only receives a date, time, phone number to call and an email address when an appointment is set on the calendar. There are a multitude of reasons someone may wish to speak with the billing department.
We hope you go on to enjoy the success that Insider Effect has been having. Thank you.
GM
Gman
Prompt and informative
Prompt and informative
Response from Traders Agency - Ross GivensFeb 19, 2024
Hello! That's music to our ears! Speed and clarity are at the heart of good customer service.
MC
Mari C.
your customer service representative…
your customer service representative was great, he listened to my questions and answered all of them.
Response from Traders Agency - Ross GivensFeb 19, 2024
Hey Mari! Providing an exceptional customer service experience is our priority. It sounds like our representative hit the mark – we'll let them know!
AL
Allen L.
Courteous
Courteous, prudent and efficient
Response from Traders Agency - Ross GivensFeb 19, 2024
Hey Allen! Those three words mean a lot to our team. Thank you for noticing the care we put into our work!
WN
wleecox.net
Fairly new to TA
Fairly new to TA. Will provide review in the future
Response from Traders Agency - Ross GivensFeb 19, 2024
Hello! Thank you for the 5 star review! Please reach out to our support team if you need anything.
MM
Matt M.
Just answered my question and were…
Just answered my question and were considerate of my concerns. Did have some problems with oncehub connection but called in and everything was taken care of
Response from Traders Agency - Ross GivensFeb 19, 2024
Hey Matt! Glad we were able to provide helpful answers and address your concerns. Anything else on your mind, don't hesitate to ask!
BM
Bnumonic M.
Chris was very helpful and thorough.
Chris was very helpful and understanding with my issues. We had some very bad connections on the phone that he was willing to work through and made the best efforts to resolve my complaits.
Response from Traders Agency - Ross GivensFeb 19, 2024
Hello! Thanks for the positive review even while dealing with technical hiccups. We're continuously improving our customer experience and appreciate your patience.
