Traders Agency is a Financial Publishing company headed up by expert financial analyst Ross Givens. He specializes in stock and options trading, corporate insider trading, and more. Traders Agency has been in business since 2018 serving tens of thousands of students.
Traders Agency - Ross Givens (tradersagency.com) has 647 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Books & Magazines · Lakeland, Florida
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Books & Magazines · Tampa, Florida
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Books & Magazines · Miami, Florida
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Books & Magazines · ORLANDO, Florida
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647 approved reviews, newest moderated first
vince D.
Customer service. They refunded a mistake and I got the refund in 10 minutes. I will be buying the bigger program next week. Thanks
Response from Traders Agency - Ross GivensApr 1, 2024
Thank you, Vince! We're glad we could correct that for you so quickly. We'll look forward to working with you further.
Carl K.
I was walked through the procedure quickly, and i understood exactly what I needed to do to make the decision. Careem (sp) was polite and thorough.
Response from Traders Agency - Ross GivensApr 1, 2024
We're so happy to hear that, Carl! Careem will be thrilled to know his approach made a difference.
Michael A.
Courteous patient & helpful with every request👍
Response from Traders Agency - Ross GivensApr 1, 2024
Thank you, Michael! We're always happy to help.
Robert S.
I am excited to be joining the Trader's Agency Alpha Stocks Services. Jonathan with Customer Service has been great to work with and to help me to sign up for the Service. I have attended a couple of Ross Givens online discussions and feel he sincerely wants to help small traders like me.
Response from Traders Agency - Ross GivensMar 11, 2024
Welcome aboard, Robert! We look forward to working with you in Alpha Stocks. If you need anything please don't hesitate to reach out!
Jim
Fast and easy and on point. Well done. 02
Response from Traders Agency - Ross GivensMar 11, 2024
That's what we strive for, Jim! Glad to hear your experience was positive.
Ana C.
So informative. Succinct. So communicative.
Response from Traders Agency - Ross GivensMar 11, 2024
Thank you, Ana, that means a lot!
Christopher
Knowledgeable rep., clear explanation of products and options, volunteered additional info that was pertinent to the topics under discussion, no ridiculous "used car salesmanship".
Response from Traders Agency - Ross GivensMar 11, 2024
We appreciate you taking the time to highlight your positive experience, Christopher!
Chris
Terrible. I signed up for Insider Trading thinking it wouldn't be too hard. The guy I talked with on the phone when I was considering signing up for Insider Trading told me I could get out and get my money back if I was unhappy with it. He also mentioned having a broker which I wasn't expecting he would say but when I asked him twice about it he said I wouldn't need a broker. Great, I thought, not much work and no additional money. He also told me I was on a 4 month waiting list so I put learning how to do this on hold. To my surprise I started getting text messages 2 or 3 days later and I am getting at least 1 each day. I had to fill out an online form and wait a few days for someone to call me back who claimed when I answered the phone he didn't even know the reason he was calling me and then proceeded to deny that I could get a refund even though the first guy I talked with said I could get my money back and then also claimed that I could find a broker for free. To my knowledge all brokers charge money for their services. He also sent me a replay of the webinar claiming there is someplace in the webinar where it is shown that the fee for Insider Trading is non-fundable. The place he is referring to is somewhere in the webinar a place on the web homepage is shown where there are commonly asked questions. There is no official statement during the webinar stating that the fee is non-refundable and the page shown is flipped through so fast there is not enough time to read the question about refunds. How am I supposed to know I am supposed to read this section of the homepage on the screen? How am I supposed to know I am supposed to have a broker? I don't even know how to find one or how trading would be done through a broker. I don't know the first thing about what I am doing. All of this information should have been put up front when I was learning information about it. I am so disappointed and frustrated and I am no longer a fan of Dr. Turley. These people are a bunch of liars. If I could I wouldn't give them any stars.
Response from Traders Agency - Ross GivensMar 12, 2024
Chris, we're very sorry to hear about your negative experience. It seems there may have been some misunderstandings. Nowhere do we claim to be a broker, or financial adviser. It is clear in the webinar that you attended that you will need your own broker in order to place trades. A replay of the webinar that you attended along with the pertinent timestamps was sent to you, showing what the guarantee actually is as well as the fact that the program is non refundable. We also have a clear no refund statement on the purchase form for Insider Effect. In regards to the marketing text messages and emails, it is a pretty standard business practice. However once we were notified of your request to be removed, we removed you from our system. There are plenty of brokers that you can sign up with that will not charge you fees to place trades. There was plenty of opportunity to ask these questions before purchasing the course.