Traders Agency - Ross Givens Reviews | Read Customer Reviews of tradersagency.com

Traders Agency - Ross Givens Reviews | Read Customer Reviews of tradersagency.com

Traders Agency - Ross Givens reviews

647 approved reviews, newest moderated first

Steve B.
Apr 15, 2024
Fixed problem on first call
Fixed problem on first call. Thanks!
Response from Traders Agency - Ross GivensApr 24, 2024
That's our goal, Steve! Glad we could get your issue resolved.
Report
Wright
Apr 13, 2024
Great Help
they always get back in a timely fashion, and they are a great help
Response from Traders Agency - Ross GivensApr 24, 2024
Timely support is our priority, Wright! Thank you.
Report
Joe C.
Apr 13, 2024
getting me added to your discord…
getting me added to your discord channel was seamless, thx!
Response from Traders Agency - Ross GivensApr 24, 2024
You're welcome, Joe! Enjoy the Discord community.
Report
D. S.
Apr 12, 2024
Awesome Tech Support With Updated Features
Andrew is extremely fast and effective tech support. He's a true asset to Traders Agency as they rolled out a new and very helpful improvement. Even with how-to videos, I was not sure if I followed directions correctly. I am so thankful to get a real person who is understanding and supportive. I am loving the improvements too.
Response from Traders Agency - Ross GivensApr 24, 2024
We're so glad Andrew could help! Thanks for the positive feedback about the new improvements, D.
Report
Jon F.
Apr 12, 2024
To the point
To the point, high speed response I didn't quite expect, and answered my questions directly not copy and paste responses.
Response from Traders Agency - Ross GivensApr 24, 2024
Thank you for the feedback, Jon! We take pride in our personal support efforts.
Report
Brian
Apr 12, 2024
My user ID and/or password would no…
My user ID and/or password would no longer work. When I notified Traders Agency they promptly sent me a link to do a reset and this solved the problem.
Response from Traders Agency - Ross GivensApr 24, 2024
That's fantastic! Glad we could get you back to trading quickly, Brian.
Report
Bret
Apr 5, 2024
He called at the scheduled time.
He called at the scheduled time. Was professional. And everything was solved quick. Want to add he went beyond what he needed to in order to help me out.
Response from Traders Agency - Ross GivensApr 24, 2024
We're so happy to hear that, Bret! Excellent customer service is important to us. We look forward to serving you in the future.
Report
A. D.
Apr 4, 2024
Prompt service
Prompt! Fixed issue immediately.
Response from Traders Agency - Ross GivensApr 24, 2024
That's what we like to hear, Alma! Quick solutions are our goal.
Report