TradeKey.comTradeKey.com Business to Business marketplace, B2B Marketplace, Import export marketplace - over 9,152,478 members, offers b2b directory, catalog & trade leads to importer, buyer, exporter, manufacturer, wholesaler, supplier.
TradeKey.com (tradekey.com) has 89 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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jamie
I requested samples from a supplier in China through TradeKey, and the whole process was a lot smoother than I expected. Sophia, my account manager, stayed in touch with me and made sure everything went through without delays. The samples arrived quickly, and after checking the quality, I felt confident to go ahead with the bulk purchase.
Younus G.
Very unprofessional website.. once you upload an ad the scammers will send you alot of messages and your data will sent to scam groups, I have received alot of winning email messages from unknown source. They will tell you you have millions of dollars and will ask you some small charges if you want to get the money.
Response from TradeKey.comSep 1, 2025
Dear Mr. Younus, We appreciate you sharing your concerns and take all member feedback seriously. Following your review, TradeKey conducted a thorough internal investigation across relevant departments to better understand the situation. Investigation Findings: • The communications you received from exporters were primarily standard business inquiries. • Exporters were requesting common trade-related details such as product specifications, minimum order quantities (MOQ), payment terms, shipping destinations, and other sourcing requirements. • No verified evidence was found indicating that TradeKey exporters requested fraudulent payments or advance fees to proceed with legitimate business transactions. • The concerns appear to stem largely from a misunderstanding of standard B2B sourcing communication processes, which can sometimes be unfamiliar to newer importers entering international trade. Important Industry Perspective: Global trade platforms often require active communication between buyers and suppliers to establish compatibility, negotiate terms, and ensure successful transactions. For new importers, these routine discussions may initially seem excessive or unclear, while exporters must also remain mindful of building trust through transparent communication. Our Commitment: At TradeKey, we continuously encourage: • Importers to familiarize themselves with standard international sourcing procedures • Exporters to communicate professionally and clearly • All members to exercise due diligence when conducting business online TradeKey remains committed to creating a secure, transparent, and productive environment that bridges global buyers and suppliers while helping both parties better understand each other’s business expectations. Your feedback contributes to improving that experience for everyone. Regards, TradeKey Team
DC
Tradekey is a classic example of B2B platform over-promising and under-delivering. I am a seller of agricultural products and I was approached by Ahmed, who is trying to sell me membership packages. To be fair to Ahmed, he was polite and patient. He made a big deal of Tradekey will assign staff to contact buyers on my behalf, and the Key Account Manager (KAM) will connect me to buyers etc. After I signed up, my KAM is this dude Usman. No support whatsover, I never hear from him in weeks. When I msg him, he says he will get back with buyer details, but he never does. And on that member feature about having Tradekey sales staff contacting buyers for me, I seriously doubt it ever existed, because I saw no evidence at all. In the end, I have to DIY everything. The platform itself is average, there are buyleads but I cannot attest to their authenticity. I have responded to dozens of buyer listings but I never get my responses or even queries. Thankfully, I pushed hard for a 4-month trial membership at the start. I will not be renewing my membership for sure.
Wise Amanita U.
We paid Silver package that has zero difference with Free one! The buyers are fake, around 95% of them do not have contact details. My replies to "buyers" went to nowhere! The navigation of website super not comfy, old fashioned. All the time commercial windows jump in front of the face. Looks like they make income mainly from these abnormal quantity of advertiments. After one week of using I requested to cancel the package and to make refund of the payment, excluding 1 week of using. The manager replied politely that he is solving my problem. Days past there was no feedback. Honestly i would be satisfied if they denied to cancel and to make refund, but with correct explanation - Why. But they did not any of that. The Result - no reply! Manager blocked me in Whatsap and I can not enter the website. They blocked my possibility even to enter the platform, not simply may acount! PURE SCAMMERS!!! DESERVE MINUS 5 STARS! DO NOT SUGGEST ANYONE EVER!!!
Bianca Y.
I came to own a precision parts machining factory in China and started working with tradekey platform in December 2024. I was very disappointed. Before the cooperation and in the contract promised to give me 20 buyer customers every month, but 5 months passed and did not provide us a single customer. After the contract was signed, did the original matchmaking team “lose contact after signing the order”. Whether the communication attitude of the subsequent docking staff is perfunctory and delayed, and does not fulfill the service commitment. Now we are very passive. Please don't be cheated like me.
Dilara Ş.
Bunlar %1500 dolandırıcı. İsmim Dilara ve Avukatım. Kendi aile şirketim için gerekli olan ham maddeyi almak adına kendileri ile iletişime geçtim, saçma sapan bir wise hesabı paylaştılar ödeme için. Ödeme yapmamıza rağmen Param helal paraymış ki kendilerine ulaşmadı. Wise ödememizi kendilerine göndermedi. Wise bile çözmüş bunların sahtekar olduğunu. Ulaşmayan paramı gördüklerinde zaten benim için hiç bir tedarikçi ile konuşmadıklarını söylediler dürüstçe. Terbiyesiz ahlaksızlar, bunları AİHM ye bile şikayet edeceğim. +1 (214) 889-0500 Şu numaran bir özürlü sizinle iletişime geçiyor. Kanmayın, küfürü basıp engelleyin arkadaşlar
Berkan A.
I want to share my fraudulent experience with TradeKey, a so-called "B2B sourcing platform" that falsely claims to connect buyers with verified suppliers. Not only did I lose money, but I also wasted months chasing fake suppliers and receiving false promises. I initially contacted TradeKey’s sourcing team to find a reliable supplier for A4 paper (Reflex and Double A brands). What followed was a well-planned scam, full of deception and delays. If you are considering using TradeKey, STOP NOW! Here’s why: 1. The Scam Started with "Farhan" Who Passed Me to "Eddi Smith" I initially contacted Farhan (Phone: +1 214 889 0500), who claimed to be a TradeKey representative. Farhan then passed my details to Eddi Smith (Phone: +1 760 258 0418), who introduced himself as a "sourcing specialist" assigned to my account. They built trust by claiming that TradeKey only works with verified and premium suppliers. Fake Supplier Setup – Prepayment Before Order Processing They told me they had suppliers who could provide Reflex or Double A A4 paper at $1.60 per ream (CIF Sydney Port). Before I could proceed, they demanded a $2,000 "pre-order reservation" fee, claiming this was required to secure stock. I was instructed to wire the money to GUANGZHOU TRADEKEY COMMERCIAL CONSULTING CO., LTD in China. They did not allow credit card payments but pushed for bank transfers or Bitcoin. 2. Fake Payment System – Money Sent to China, Not a Supplier Instead of using a secure escrow or Trade Assurance, they asked me to send money to a Chinese bank account under the name: GUANGZHOU TRADEKEY COMMERCIAL CONSULTING CO., LTD After I sent the funds, they delayed everything—first the supplier details, then the samples, then the order processing. 3. Fake Suppliers & Non-Existent Warehouses After paying, I demanded to visit the factory to verify authenticity. They provided a fake website and address: "Singh Thong Paper Com Ltd" in Thailand. I sent a contact to verify the address, and the company did not exist. 4. Samples Were Tampered With – Likely From a Fake Manufacturer After weeks of waiting, I received a sample in a tampered FedEx package with Chinese labels instead of Thai ones. When I confronted them, they blamed "customs inspection" but provided no proof. It became clear that they never had access to a real manufacturer and likely sent fake or repackaged products. 5. No Supplier Contact – Just Endless Excuses I emailed multiple times asking to speak to the supplier directly. No one answered. TradeKey agents kept saying they would "check and get back to me." When I pushed harder, they gave another fake contact (goldpapersthailand.com), which also ignored my emails. 7. TradeKey is Not a Real B2B Platform – It’s a Scam Company After this experience, I investigated TradeKey further and found: Hundreds of complaints from other victims reporting similar scams. Fake company listings with stolen or generic product images. No real way to hold sellers accountable for fraud. Fake "Gold Members" who are actually scammers. TradeKey is not a legitimate B2B platform. They enable scammers, take commissions from fraudsters, and do NOTHING to protect buyers. Warning: If you are a business owner looking for suppliers, DO NOT USE TRADEKEY. It is a scam platform which also has full of fake companies. I took my time, and I have taken action to report this fraud to the following agencies, and you should too: 🔹 Scamwatch (Australia) 🔹 Better Business Bureau (BBB) 🔹 ACCC (Australian Competition & Consumer Commission) 🔹 Federal Trade Comission (FTC) – For U.S.-based scams. 🔹Action Fraud – UK’s reporting center for fraud and cybercrime. TradeKey is a Scam – Avoid at All Costs!
Response from TradeKey.comMar 18, 2025
Dear Mr. Berkan Altinay, Thank you for taking the time to share your experience. At TradeKey, our primary goal is to connect buyers with suppliers worldwide, and we always strive to make that process as smooth as possible. We understand how important timely communication and reliable partners are in business, and that’s exactly why we maintain strict procedures when verifying suppliers and sharing their details. In your case, we ensured you had access to supplier contacts, facilitated introductions, and remained in touch throughout the process to assist where possible. Once these connections are made, ongoing communication is managed directly between buyer and supplier, and we rely on both parties' cooperation to move forward successfully. That said, we encourage any user who feels a supplier has not met expectations to report it directly to us. This helps us maintain the integrity of the platform and take any necessary follow-up actions. We’re here to support your business and are happy to assist you with alternative suppliers or new opportunities whenever you need. Thank you for being part of the TradeKey community. Regards, TradeKey Team
JESS
Tradekey is 200% Scam, Sales Person have a target to sell Tradekey services, so he will make all false promises, once you pay, he is out of picture and new bunch of jokers comein, they have no concerns about what was committed to you by their company, and they will just waste your time and energy, and even they wont give services which are mentioned in the contract. These guys will bring fake customers to you, These customers will ask you prices and will always make a excuse saying your price is HIGH, like a 12 USD thing they are buying in 3 USD. Sometimes customers not even respond when they make a whatsapp group.
