S D.
Identity Verification Fiasco
I was stuck on the identity verification screen for days before I could complete my onboarding which delayed my payout for 2 weeks! I reached out and was told it'll take 1 - 3 business days to verify then on the third day I reached out again to be told it'll take about 5 business days. I had to talk to some high up people just to bypass the hold up that wasn't even my fault.
Response from TradeFundrrAug 24, 2026
Hi, Thank you for sharing your feedback. We understand that delays during the identity verification process can be frustrating, but we do want to clarify an important part of the payout process. As you know, our payouts are processed through Rise. Rise conducts its own identity verification and onboarding process for every customer, and TradeFundrr does not have control over their verification procedures, approval decisions, or processing timelines. The overall verification timeline can also depend on how quickly requested information is provided. This includes when emails from Rise are reviewed and how quickly any additional documentation or information they request is submitted. These portions of the verification process are also outside of TradeFundrr’s control. In this case, the verification delay you experienced was with Rise rather than TradeFundrr. We appreciate your patience throughout the process and are glad that you were able to receive your payout. - The TradeFundrr Team




