Jeff R.
Paid them 2 weeks ago. No results and no refund
Paid them 2 weeks ago. No live campaign as promised. Excuse after excuse. Won’t refund my money.
Response from TradeflowleadsMay 21, 2026
For transparency, we take all reviews seriously and have reviewed the details of this matter internally. Based on our records, this review does not accurately reflect the circumstances surrounding the account or campaign launch. Prior to launch, our team was actively working through the required setup process, including onboarding, technical configuration, campaign preparation, approvals, and related platform requirements. While we understand that delays or unmet expectations can be frustrating, we do not agree with the characterization that there was “no live campaign” because of inaction on our part, or that communication consisted of “excuse after excuse.” Campaign launches involve multiple required steps, including onboarding, approvals, technical setup, creative review, and platform processing, all of which can affect timing. In this matter, the campaign did not proceed to launch because the client disputed all transactions associated with the service before launch was completed. This created a material issue with the account and constituted a breach of the terms of the agreement, which prevented our team from continuing with the campaign as originally planned. Regarding the refund request, no refund was issued because the charges had already been disputed through the client’s payment provider. Once a dispute is initiated, the matter proceeds through the formal dispute process rather than a standard refund review. We take our reputation seriously and remain committed to transparency, professionalism, and fair resolution of client concerns. — Trade Flow Team