Tracksmith is an independent running company that celebrates the competitive spirit. Shop premium running equipment for racing, training and all conditions.
Tracksmith (tracksmith.com) has 29 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Outdoor & Winter Sports · Charlestown, Massachusetts
Average
Outdoor & Winter Sports · Plymouth, Massachusetts
Average
Outdoor & Winter Sports · North Miami Beach, Florida
Excellent
Outdoor & Winter Sports · Jackson, New Hampshire
Excellent
Showing 2 reviews with 3 stars · Clear filters
Simon
Unfortunately had to do a return, did like the quality. The return went a bit askew as I started getting emails (after the return was completed and refunded) saying essentially you're running out of time to return your item. Which means their returns need a tweak as that was a little bit alarming.
David P.
Have spent thousands on their kit. It really is that good. So why only 3 stars? 1 - The website is useless on mobile and tablet. Freezes, crashes and generally unusable. 2 - It's not much better on desktop. 3 - Their fraud system routinely cancels your orders. It's a massive pain and the only way around it to order off wifi. 4 - The customer service is non existent. Been messaging a week with "where is the order, why it it sat at unfulfilled". Nana. Nowt. Zilch. So - amazing kit. If only they put as much effort into everything elese.