Helen ..
Im beginning to think this company is…
Im beginning to think this company is involved in dodgy dealings one way or another so I don’t know who is the biggest crook. Mandala Ground ( Who i purchased from ) for using this company of whether they are in it together but I ordered a little over $50 worth of goods small easily deliverable back in June . Supposedly from the US and I paid in dollars . It appears to originate in China after emailing the company they asked for my patience . The tracking number can be found on this website but it’s not able to be found with Poste Italiane . I give it a few weeks and expressed my concerns to mandala and what do you know my tracking number shows up and shows it in Italy and poste Italiane have it . Again no recognition of tracking number on the Italian side In the end I emailed the Italian side and they have no such number ever having entered their network. I then emailed my seller to ask if they could reroute the parcel to a pickup point so I could literally get my hands on it no issue . And what do you know new tracking information. Parcel ready to collect at the post office and there had supposedly been a failed delivery attempt saying I wasn’t home . No one had been to our house at all that day ! The weird thing is there are tons of post offices in the vicinity so they normally tell you which one to go to to collect . In the end I went to a post office to see if they could at least tell me where it had been held and surprise surprise no number exists on their system ! It’s all a bit fishy to me . Either way I’m money down with no goods and one side saying well the goods are in your country now nothing we can do but poste Italiane can’t look for something that has no record of ever having been given to them . I’d stay away from any unknown thing these days you are left on your backside with no goods and no money and end up wasting more time and money trying to go around physically to locate an item that looks like it was never turned up in the first place . It’s disconcerting though as tracking information appears to be real to a point then afterwards it just feels fishy . I had thought it was just my bad luck but after checking here I wished I had not ordered but that said I was just told they used poste italiane when I ordered so again more slight untruths.

