Kaja L.
Really disappointing experience with Airmee yet again.
Really disappointing experience with Airmee yet again. I stayed home waiting for my delivery and kept receiving multiple updates saying the package was almost there and that the driver was nearby. I even got a phone call from the driver saying he was looking for parking. Then suddenly I received a message saying the delivery could not be completed. This is not the first time this has happened. It’s incredibly frustrating to plan your day around a delivery, only for it to never arrive despite being home and available the entire time. What makes it worse is the lack of reliability and communication when delays happen. If the delivery cannot be completed, at least be honest and transparent instead of sending constant “almost there” notifications. Such a pity that Amazon uses this delivery service, because it reflects poorly on the overall customer experience.

