ToyboxReviews of toybox.com

My toybox is easy to use. My daughter's love making things with it.

I enjoy finding items to print. I don’t understand Bolts, Credits or AI bolts. I tried to create something but wish I had more information on each item. I guess I’m more of a manual/instruction guide user. The trial and error method wasted food. Overall I love playing with my TOYBOX.

The 3D printer and web app is great, but I had an experience that I wish to share. My 7-year-old son was clicking around to get to the page in the portal where he could print something he was trying to print. Somehow he accidentally upgraded from Plus to Pro. It immediately charged $20. When I told support about what happened, they said, and I quote, "unfortunately, we’re unable to issue a refund for the accidental charge". EDIT: after I posted this review, they gave me a refund, so I've changed my rating to 4 stars, because I love the printer, and the platform, and the company seems pretty good too.

This printer is a good entry-level device, but the features underwhelmed me. The maximum print size was VERY small (I own an Alpha Two and can’t even print things larger than a POKER CARD), the printer has low gap precision, and it has had problems in the past with warping. I used to be impressed with this printer, but now I desperately want to get an upgrade. Good entry-level device, but very limited.

I wish I had read these reviews first. This was my daughter’s main Christmas present and it stopped working after 3 prints. I have tried everything to fix it. Seems like a LOT of people have the same problem.

garbage ; doesn't connect to wife

Got this for my niece and nephew a year ago and they’ve printed so many things! They don’t use it quite as much anymore, and I told them that I’d pay for a one year subscription. When I requested that the subscription be cancelled after the year mark, they cancelled it immediately. I seem to have had a very different experience than the other reviewers.

The printer wouldn't connect. Customer service gave us the runaround for months, proposing solution after solution that don't work. Eventually they stopped responding altogether. Wasted money and a terrible experience.