Alvin
Customer service with any issues is top…
Customer service with any issues is top notch. My technical rep (Kelly) was fantastic. She explained everything and was diligent in helping me resolve the issue I encountered.

TouchSuite offers all-in-one payment processing solutions to small and medium-sized businesses.Powering Simple, Fast And Secure Transactions!A leader in payment processing for over 20 years servicing 50,000+ merchants, TouchSuite's fintech solutions help business owners thrive by empowering them to scale quickly, easily, and affordably. TouchSuite's point-of-sale (POS) systems are fully integrated with affordable payment processing services, so that merchants can easily optimize their operations and gain a competitive edge.In addition to our POS systems and merchant processing, we offer access to working capital, and personalized support to our valued clients. With innovative, scalable, and affordable solutions, customers gain a powerful advantage when they choose TouchSuite!
TouchSuite (touchsuite.com) has 144 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent

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144 approved reviews, newest moderated first
Alvin
Customer service with any issues is top notch. My technical rep (Kelly) was fantastic. She explained everything and was diligent in helping me resolve the issue I encountered.
Ernie Parent J.
The experience went well because of Kelly!
Sharon B.
Robin displayed great patience and customer service! She was very kind. I had to call back after the first conversation and she had the same demeanor - let's not forget the humor which helped me not feel like a complete idiot! Thank you Robin!
Cindi Kerr, M.
Dominique was knowledgeable in helping me understand how the additional pass-through fees from VISA and MasterCard would affect the business. She then added value by introducing me to the gateway services TouchSuite offers through NMI. Finally, she followed up on our conversation with an email containing links to NMI. This was a valuable conversation.
carmen M.
We have been customers for several years! and I have to say that EVERY time I contacted TouchSuite customer service, it was a very pleasant experience and I was always very satisfied with the outcome from all of the representatives, However; I must Highlight the exceptional Above and Beyond customer service I received from Jeremy. He has gone out of his way to assist me with my issues with CLOVER. He is an amazing representation of what CUSTOMER SERVICE should always be. I am very sad to say That I am closing the account due to the disagreements I have with CLOVER and the misinformation I received from them and the extremely high fees. Thank you Jeremy, Robin, Matt and Dominique for your assistance all this years. Wishing you the Best,
Lynna
Amazing service, and so helpful!
customer
Jeremy and Matt are wonderful! They’re so sincere in helping me resolve the issues of the transactions! They went the extra miles to investigate and call me back to let me know the status. Thank you both
Kitchin D.
Matt was very helpful with everything! Thanks Matt!!