margarita
very poor customer service and not the…
very poor customer service and not the best faxing service
Response from Toucan FaxNov 8, 2024
Hello Margarita, we’re truly sorry to hear you feel that way! After reviewing our records, it appears our customer support team responded to your inquiry within 5 minutes, providing instructions on how to send a fax from both your online account and email. Unfortunately, we didn’t receive a follow-up from you, and we want to ensure all your concerns are addressed. We take pride in the quality of our customer support and our online faxing service, and we'd love to make sure everything is working smoothly for you. If there’s anything more we can do, please don’t hesitate to reach out at [email protected]. Our team is available 24/7, 365 days a year, and we’re here to help with any questions or issues you may have. Wishing you all the best!




