JungSeed.comReviews of totallytomato.com

I ordered 2 poplar trees. Jung sent them Fed Ex smart post, a merger between Fed Ex and USPS that created the slowest delivery service in the USA. And i have seen them all. My trees have been in shipment now for 11 days and there is an expected delivery in three more days bringing it to 14 days total! AWFUL service and terrible way to ship live plants! DO NOT USE!

Web site is junk spent an hour picking seeds then another hour trying to place my order that it never let me do. So pissed off will never deal with them again.

You would think a plant purveyor based in Wisconsin would know better than to ship live basil plants to Northern NJ arriving April 1st. That’s six weeks before basil can be planted outside in Zone 6, and keeping basil alive inside for that length of time is nearly impossible. Three of my four plants have died and I doubt the fourth will make it until it’s safe to plant outside. This is such an egregious mistake it makes me wonder about Jung’s competence.

Takes for ever to get your seeds and plants. Last time I got my cool season plants during the hot season, so I couldn't even plant them. They desperately need to hire more people, I know the company makes tons of money so they can afford to hire more people. they are losing a lot of business due to their poor business practices.

DO NOT BUY FROM THESE PEOPLE. Ordered a unique variety of redbud in late January and Jungseed took my money, but never said the tree was backorderd or delayed. The correct planting time for our area (by end of February at latest) came and went. After they put me off a few times via email, I finally asked for a refund (it was in the 80s most days here). The day they got that email, they said they finally shipped our tree (interesting timing- it was the reply to a refund request). However, the "tree" was a tiny bare root that had broken in half during shipping. Could not save it. Plus, it's way too warm to plant bare root trees here. Emailed them, but no reply. We are so disappointed and feel we've been robbed.

Bought $600 worth of products and it was extremely disappointing. Most trees were less than 12 inches tall and delivery was sporadic. There was no heads up! I asked to replace a single tree out of the order and was turned down. A single literal twig that came in dry!!!! DO NOT WASTE YOUR MONEY ON THIS COMPANY. UNGRATEFUL AND ONLY TAKING ADVANTAGE OF CONSUMERS.

They USED to be a decent place to buy from. I pre-ordered SETS of trees. 3 Cherry and 2 Plum. Also 5 Florabundas. Planned my garden accordingly. I received 2 of the Cherry. Missing was the pollinator !!! I received ONE plum ! also missing the pollinator ! Of the 5 roses one was missing and the rest pretty much dead. When I called the lady was VERY rude, didnt not want to listen to the issues. Down right snotty. When I asked why when I PRE ordered I didnt get my pollinators... FIRST she said it was due to Covid. Huh? THEN she said, no it was due to a computer glitch they must have had on of course the day I ordered. When I asked why my receipt said REFUNDED and yet I never got a refund she said... Oh, you have to call us and ASK for a refund. What? Yes, if you dont call and ask we dont refund. So WHY did my papers say refunded I ask? She told me if I continued to be such a pain she would put on hold and not `talk to me anymore. REALLY? So am I getting a refund I ask? Well, EVENTUALLY. She says. What? well maybe by fall she says. ARE YOU KIDDING ME! Maybe? By fall? I never got that refund. DONT bother with this garbage company with garbage plants and even worse employees.

Ordered several starts for strawberries and several types of flowers. All of them arrived in such poor condition, they might as well have been dead. Emails to resolve the issue have gone unanswered. Will never order from them again.