whisp
Horrible customer support and negligent marketplace
I ordered my iphone case with international shipping waiting for it to arrive in time for my new iphone. It was delayed, ok that happens no huge problem. Then my iphone arrives and weeks go by, no case. I reach out to them only to be told it hasn't even left USA yet. When I ask why it's taking so long I was basically told "shoulda read the fine print" by customer support. When it finally does arrive a month after ordering, I had to pay customs tax to receive the package. So they allow for international shipping but don't calculate international taxes when you order, so you have no idea what you actually have to pay. This is ridiculous, every store with international shipping shows the TOTAL price when you buy, including local taxes. Not Totallee. Can you guess what customer support told me? "shoulda checked the fine print." This has just gone from a poor, to a horrible experience and I'm ashamed to have supported their business. Stay away, there's a billion other cases out there with just as much quality, sold by people who know how to run an actual business.