TORGOENReviews of torgoen.com

Bought a T16 3 years ago. It stopped working and I contacted Torgoen who asked that I returned it to them in the US. That cost £25. The watch came back to me and in the box was a receipt for mechanism and new battery - total $20. When I looked at the watch the second hand was jumping every 4 seconds (an indicator of a nearly flat battery). The top button also did not work. I had the battery replaced again but the buttons still didn’t work. I have tried to contact customer service now 4 times without response including emailing Blaine Reiss | Director of Customer Service AVOID TORGOEN.

I purchased a T18 Torgoen watch about four years ago and while the watch has been OK I have found it impossible to get a new watch band for it. I have contacted the company twice and have had no reply. Unfortunately a watch is useless without a band.

Have emailed Torgoen Service 3 times re a faulty watch. They haven’t got the decency to reply. Will never buy from them again

I bought a watch which I returned as it just seemed too big, I was informed of a refund but never actually received the money. Despite frequent emails, I'm still yet to receive the refund or a response from the company. Stay away!!!

Bought a watch Dec 22, its stopped working in March, customer service eventually replied and I need to send the watch at my expense to US. Surely they should pay postage, it has a 3yr warranty not 3 months! Would not recommend buying a watch from them.